Ranked #1 in Colorado and nationally ranked in 11 specialties
US News UCH Nationally Ranked in 11 Specialties

We are proud to have been designated the #1 hospital in Colorado in 2018-19 by U.S. News & World Report. This recognition is a validation of the quality care we deliver every day, as well as our commitment to putting patients first.

University of Colorado Hospital is also ranked among the nation’s best in 11 specialties, including our #1 ranking in Pulmonology, a distinction we share with National Jewish Health.

Learn more about our 11 nationally-ranked specialties:

Top medical professionals, superior medicine and progressive change make UCHealth University of Colorado Hospital in metro Denver one of the leading hospitals in the nation.

Our hospital, a partner institution in the UCHealth system, includes primary care and specialty clinics around the state, as well as our central facilities at the Anschutz Medical Campus.

The region’s only academic hospital

Academic hospitals tend to be the first in their regions – and often in the nation – to bring new treatments to the bedside.

The providers at University of Colorado Hospital are also faculty members at the University of Colorado School of Medicine, one of the premier academic research institutions in the country.

University of Colorado Hospital provides the full spectrum of patient care, from family medicine to a comprehensive array of subspecialty clinics and programs.

Buildings that make up University of Colorado Hospital

  • Anschutz Inpatient Pavilion (AIP)
  • Anschutz Inpatient Pavilion 2 (AIP 2)
  • Anschutz Outpatient Pavilion (AOP)
  • Anschutz Cancer Pavilion
  • Rocky Mountain Lions Eye Institute (RMLEI)

Referring providers: transfers, referrals and more

Call DocLine at 1-844-285-4555

Patient and visitor information

You have enough on your mind. You shouldn’t be worried about where to park, what to bring or if we have Internet access.

This section is designed to give you the information you need to make you more familiar with the Anschutz Medical Campus before you get here.


Parking at UCH

Anschutz Medical Campus is a busy place. We want to make sure you have enough time to comfortably park and arrive on time. Please plan on arriving 15-20 minutes before your scheduled appointment.

>> Parking/wayfinding map for UCH

There are several ways for you to park on our campus. All options are free for patients and their visitors.

patient parking garage
The free patient parking garage across from the Anschutz Outpatient Pavilion.

Use the free valet parking service. Our valet parking is the most convenient and easiest option for you to choose. You can use the valet stations at the Anschutz Inpatient Pavilion entrance, Anschutz Outpatient Pavilion entrance and Eye Center entrance.

Self-park in one of our free lots. If you wish to park yourself, you may park in one of the designated patient/visitor lots in the front of the hospital. All patient/visitor lots are free. The parking garage across from the Anschutz Outpatient Pavilion is also free.

UCHealth uses a free courtesy cart shuttle service to pick you up at your vehicle and transport you to the hospital. If you would like to use this service, please let any parking employee know.

Use RTD. The RTD R-Line runs to the Fitzsimmons Rail Station. From there, you can take a free courtesy shuttle to Anschutz Medical Campus. This shuttle also picks up from the parking lots south of the Anschutz Inpatient Pavilion along East 16th Avenue. The service runs every 15 minutes from 7 a.m. to 4:30 p.m. Monday through Friday. For more information, visit http://ucdenver.edu/railshuttle or download the free Campus Shuttle app on your smartphone.

Need a handicapped spot?

Lot 5 is a handicapped-parking only lot at the very front of Anschutz Inpatient Pavilion. You will also find handicapped parking in the surface lots in front of the Anschutz Outpatient Pavilion (Lot 2), Eye Center (Lot 1).


Preparing for your stay

What to expect when you arrive

At University of Colorado Hospital, patients and families are our partners in health.

While you are at the hospital, “speak up” and let us know:

  • What you think
  • If you are worried about anything
  • What you may need

Our hospital is designed with you and your family in mind. While your hospital stay may not be easy for you, we intend to offer the very best care, emotional support and education throughout your time with us.

What to bring

  • A list of your current medications
  • A few personal belongings
  • Clothes to wear when you go home from the hospital

What not to bring

  • Items of great value to you

Your room at University of Colorado Hospital

  • Designed for your privacy
  • Room for one family member to stay the night
  • Bedside controls for lighting, television and calling a nurse
  • Wireless internet access from your personal device

Going home

We want you to be fully prepared for going home. We will let you know an approximate date for discharge when you are admitted. If we don’t share that with you, please ask us.


Patient services

Please take a few moments to learn about the patient services here at University of Colorado Hospital.

Patient Resource Center

The Patient Resource Center has a wide variety of scientifically based medical information and resources. Our trained volunteers can help you:

  • Locate current and reliable information on diseases, conditions and treatments in books and on the Internet
  • Develop a better partnership with your medical team
  • Make informed choices about your health

The Patient Resource Center is open to patients, loved ones, friends or community members.

Non-Discrimination

UCHealth and its contractors do not exclude, deny benefits to, or otherwise discriminate against any person on the basis of race, color, national origin, language, culture, ethnicity, age, religion, sex, mental or physical disability, sexual orientation, gender expression, gender identity, veteran status, socioeconomic status, or any other characteristic prohibited by federal, state, or local law in admission to, participation in, or receipt of the services and benefits under any of its programs and activities.

University of Colorado Hospital, Poudre Valley Hospital, Medical Center of the Rockies, Longs Peak Hospital, and Memorial Hospital provide:

  • Free aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in alternative formats (large print, audio, accessible electronic formats, and other formats)
  • Free language services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages

If you need any of these services, please let the information desk, your nurse, or your provider know.

If you believe that UCHealth has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, please contact the Patient Representative Office for your region:

You can also file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)

>> View/download the ADA Notice

>> View/download the Grievance Procedure under Section 504 and Title II of the Americans with Disabilities Act of 1990

>> View/download the Patient Complaints and Grievances Procedure


Visitor information

Visit guidelines for families and friends

Visitors may need special permission to visit certain units and procedural areas of the hospital. Please check with the patient and his/her medical team for more information.

Visiting hours

We do not have set visiting hours. Family and friends are welcome to visit at any time, as long as the patient is OK with it. We do ask that only one person spends the night in the room.

Please note there will be times when people visiting will be asked to leave the patient’s room for safety reasons.

Visiting when you’re sick

If you are sick, it probably is not a good time to be visiting anyone in the hospital. However, we know that under certain circumstances you may need to be here. In that case, consult with the nurses on the unit for specific instructions.

When to bring children

Children coming to visit in the hospital must be supervised at all times. We want them to be safe while they are here. Please check in with the charge nurse on the unit if you intend to have children visit.

Smoking areas

University of Colorado Hospital is a non-smoking facility.


Spiritual care

Spiritual care services are available to support you, your family and those close to you as you find and use strength within your personal system of faith, culture and belief.

We are here to support you spiritually and emotionally with a listening and accepting presence. A chaplain is available 24 hours a day, every day.

Spiritual care services offered

  • Prayer
  • Sacraments
  • Other religious rituals as you request
  • Contact a member of your faith group as you request

To request a visit from one of our chaplains, please ask your nurse or doctor or call 720-848.4063.


Worship, prayer and meditation

Chapel

The Chapel, located on the first floor of the Anschutz Inpatient Pavilion between the main entrance and guest elevators, is open and available 24 hours a day, 7 days a week. There is no lock on the chapel door.

PATVIS-Chapel-at-Inpatient-Pavilion.jpgPlease, come in. This chapel is open to:

  • University of Colorado Hospital patients, their families and visitors
  • University of Colorado Hospital staff
  • Hospital affiliate staff members

Chapel space is not open to the general public.

Non-denominational chapel service

Wednesday mornings at 11 a.m.

Please contact Harold Rapp at 720-848-4063 or harold.rapp@uchealth.org for more information.


Requests to use the chapel

Patients and members of the Anschutz Medical Campus community may request to schedule the chapel for religious services such as:

  • Weddings
  • Memorials
  • Baptisms or religious rituals
  • Holy Day celebrations significant within their own faith group

For more information, contact the Department of Spiritual Services Care program support assistant, Harold Rapp, at 720-848-4063 or harold.rapp@uchealth.org.

Please note the University of Colorado Hospital Chapel is not open for use by the general public or groups not associated with the hospital or its affiliates.

Learn about the UCH Ethics Committee


Palliative care consult service

Palliative care is the medical specialty focused on relief of pain, stress, and other debilitating symptoms of serious illness. The goal is to improve the quality of life for you and your family.

Palliative care is appropriate at any point in your illness and can be provided at the same time as curative treatment.

Learn more about Palliative Care


Patient representatives

University of Colorado Hospital’s (UCH) Office of Patient Representatives is available to assist you.

The patient representative:

  • Serves as a liaison between patients, families, hospital and medical staff
  • Advocates for patients’ rights
  • Promotes patient satisfaction
  • Serves as point of contact for organization-wide complaints and grievances
  • Provides feedback from the patient to the organization to continually improve the patient experience

Patients should try to resolve concerns about their care by using University of Colorado Hospital resources at the time of service.

Patients and/or their representative may submit a concern or complaint, verbally or in writing, to the UCH Patient Representative.

The patient representative may be reached at 720.848.5277 from 8 a.m. to 4:30 p.m., Monday through Friday. On holidays, weekends or after hours, you may call the hospital operator at 720.848.0000 and ask for the hospital manager. You may contact the patient representative in writing at:

Patient Representative
University of Colorado Hospital
12401 E 17th Avenue, C-300
Aurora, CO 80045

For billing issues, please contact the University of Colorado Hospital Patient Accounts department at 720.553.1700.

For Lost and Found, please contact Hospital Security’s lost and found line at 720.848.2458.


Pharmacy services

University of Colorado Hospital operates numerous pharmacies for your convenience.

Atrium Pharmacy

This pharmacy is available to discharge and Emergency Department patients and University of Colorado Hospital employees.

Phone: 720.848.4083
Fax: 720.848.4084

Atrium Pharmacy accepts most health insurance plans as well as CICP.

Hours
Monday through Friday
9 a.m. to 8:30 p.m.

Saturday through Sunday
9 a.m. to 5 p.m.


Anschutz Outpatient Pavilion Pharmacy

This pharmacy accepts most health insurance plans but does not accept CICP patient prescriptions.

Phone: 720.848.1020
Fax: 720.848.1040

Hours
Monday through Friday
8:30 a.m. to 6 p.m.


Infectious Disease Group Practice (IDGP) Pharmacy

This pharmacy specializes in IDGP, Travel Clinic and Post-exposure medications.

Phone: 720.848.4081
Fax: 720.848.4082

Hours
Monday through Friday
8:30 a.m. to 5 p.m.

Closed 12:30 p.m. to 1 p.m. for lunch


Social Workers

At University of Colorado Hospital, social workers are an important part of your care team.

Social workers provide:

  • Emotional support and counseling to individuals and families
  • Case coordination, consultation and discharge planning
  • Crisis intervention
  • Help with adjustment to illness, hospitalization and outpatient care
  • Grief/loss counseling
  • Child advocacy and protection
  • Counseling and/or referrals for financial problems related to the medical situation
  • Information on hospital and community resources


Interpretation and Translation Services

Interpreting services

Translators or interpreters, including qualified American Sign-Language interpreters, are available to all of our patients. Requests can be made by patients, their families or hospital employees by calling 720.848.1018For some languages, advance notice is helpful.

Translation Services

Language translators are available 24 hours a day, seven days a week. We also have services to accommodate the hearing and visually impaired. If you wish to use any of our translation services, please try to notify us in advance of the service you need.



Security information

University of Colorado Hospital takes great measures to make sure the Anschutz Medical Campus is safe.

PATVIS-Police-Phone.jpg

  • A security patrol monitors the parking lots and buildings 24 hours a day, seven days a week.
  • Parking lots are well lit.
  • Escorts are available to walk you to your car.
  • Our Birth Center has a special security system.

Security in parking areas

  • Each parking lot has ample lighting to ensure optimum visibility when walking to and from your car.
  • Emergency “Blue” phones are located throughout parking lots and garages, as well as along all pedestrian walkways (pictured).
  • Security also provides a variety of support activities for staff, patients and visitors including:
    • Escorts to and from personal vehicles
    • Recharging dead vehicle batteries
    • Assistance in contacting services related to keys locked in the car, flat tires and disabled automobiles
  • Security staff patrols all parking lots, garages and pedestrian walkways on a scheduled routine basis.
  • All parking lots are monitored 24/7 by security camera systems.

The security staff

  • On-site security is present at the Anschutz Medical Campus 24/7.
  • A minimum of two security personnel staff the Emergency Department at all times.
  • Security personnel stay in constant contact with the call center and have a direct connection to campus police and area law enforcement.
  • The 24-hour call center keeps a constant watch on exterior and interior activities.
  • Security officers also staff the main patient visitor entrances throughout the day.

Security services

For an escort to your vehicle

Our security staff will escort employees and visitors to their vehicle after dark.

To request an escort, please call extension 8-7777.

Emergencies

In case of an emergency, dial 911. This will connect you to the Hospital Shared Services Emergency dispatchers


Internet access

Use your computer at the hospital

For your convenience, wireless connections are provided throughout the hospital.

Follow these steps to connect:

  • Go to “UCH-Visitor” in the list of available networks on your laptop
  • Once you’re connected, launch your Web browser and go to a website
  • You’ll next see the UCH Internet Access screen. Read and accept the disclaimer, and take off into the Internet.


Medical records from University of Colorado Hospital

Travel and lodging

Uber + UCHealth

Grab a discounted ride to your next appointment.  Use code UCHEALTH30. Instructions and participating locations at uber.com/uchealth

RTD bus and Light Rail

Several Regional Transportation District (RTD) bus lines stop near or on the Anschutz Medical Campus.

visit the RTD Website for more information.

RTD phone
303-299-6000
800-366-RIDE

Taxi information

Airport information

Airport Transportation

More about Shuttle services

Lodging

The University of Colorado Hospital has many lodging options nearby to choose from. Some hotels offer a reduced patient/visitor rate, please check with the property before you book your reservation.


University of Colorado Hospital does not endorse any of the transportation or lodging organizations listed above. Discount information is subject to change.


Education and programs

UCHealth University of Colorado Hospital & Memorial Hospital is an approved provider of continuing nursing education by the Western Multi-State Division, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. Arizona, Colorado, Idaho, and Utah Nurses Associations are members of the Western Multi-State Division of the American Nurses Association.

Continuing nursing education (CNE) activities delivered by the Department of Professional Development are delivered to Registered Nurses and other healthcare professionals in Colorado and the surrounding Western region states. The target audience for CNE activities delivered by Professional Development includes all registered nurses and other healthcare professionals within this geographic range with a particular focus on RN employees of UCHealth. The Professional Development Department offers both provider-directed, provider-paced and provider directed, learner-paced activities for a wide variety of content areas such as Critical Care, Evidence-Based Practice and Research, End-of-Life & Palliative Care, Perinatal Loss, and Nursing Leadership, each specifically designed to meet learner’s educational needs. In addition, some CNE activities are co-provided to fit the educational needs of other healthcare providers.

For more information regarding UCH’s Continuing Education Programs contact:

Therese Sedillo
Educational Program Coordinator
Email: Therese.Sedillo@uchealth.org
Phone: 720.848.6694

Ways to give

Your support helps us enhance and save lives

Extraordinary generosity is what helps us provide extraordinary care. UCHealth University of Colorado Hospital is a not-for-profit organization that depends on donations from individuals, families, corporations and foundations to ensure its continued excellence in patient care, education for health care professionals and research.

Help people live an extraordinary life by donating today: University of Colorado Hospital Foundation

Gift shop

Please visit our three gift shops at the Anschutz Medical Campus. Proceeds from your purchases are returned to the hospital to fund patient care projects.

Phone orders for flowers and patient gifts are welcome! Please be aware that some patients may not have fresh flowers or plants in their rooms; however, a cheerful substitute can be delivered.

We gladly accept all major credit cards.

Our locations

Just for U Gift Shop

Thinking of U Flower Shop

Unique Boutique

 

Send a letter or package to a patient at University of Colorado Hospital

Mailing address:
Patient: (patient name), Room # (if available)
c/o University of Colorado Hospital
Mailstop F771
Aurora, CO 80045

Inpatient menu

The Food and Nutrition Services group at University of Colorado Hospital prepares fresh, delicious dishes for all our patients. We use healthy, fresh ingredients.

We believe good food helps heal you.

We use fresh Colorado chicken, not frozen. Our Mac-N-Cheese is made from scratch, just like Mom’s. All our soups are homemade, flavorful and satisfying. Our mashed potatoes don’t come from a box. They’re real, just like our chefs.

We think that patients are happier when they can eat tastier, healthier food.

Order “Room Service” from our new inpatient menu and see if you agree.

Menu en Español

Gluten-free menu

Leadership

Our hospital is led day-to-day by a talented and seasoned group of professionals drawn not only from our own ranks but from other leading hospitals.

>> Visit our leadership page to learn more