Frequently asked questions
Who is UCHealth?
What is UCHealth doing to keep me safe from COVID-19?
Our primary care, urgent care, specialty clinics and hospitals are open and we’re taking every precaution possible to ensure it’s safe to see your doctor while receiving the highest level of care.
Does UCHealth offer COVID-19 (coronavirus) testing?
Yes. To meet the needs of our community, UCHealth is offering both the COVID-19 nasal swab test, which detects the presence of the virus, and the blood test, which measures for the presence of antibodies – find detailed information here. Using My Health Connection (patient portal), new and existing patients can request an order for either test.
Where can I see my medical record or refill a prescription?
With a My Health Connection (patient portal) account, you can refill prescriptions, view test results, view your medical record and more.
How do I schedule an appointment?
Will my insurance plan be accepted?
What is a Virtual Visit?
Our scheduling staff will coordinate with the clinic’s medical team to determine if it is best to have an in-person visit or conduct your appointment using a Virtual Visit based on your condition and/or symptoms.