We want to hear from you.

Please share your experience with us. If you have concerns or feedback about the quality of patient care or patient safety, our patient representatives are here to help you.

Northern Colorado Region Hospitals, Clinics and Facilities: 970.495.7346
or via email [email protected].

• Greeley Hospital
• Medical Center of the Rockies
• Poudre Valley Hospital
• Northern region clinics and facilities

Yampa Valley Medical Center: 970.875.2743
or via email [email protected].

Metro Denver Region Hospitals, Clinics and Facilities: 720.848.5277
or via email [email protected].

• Broomfield Hospital
• Highlands Ranch Hospital
• Longs Peak Hospital
• University of Colorado Hospital
• Metro Denver clinics and facilities

Southern Colorado Region Hospitals, Clinics and Facilities: 719.365.5621
or via email [email protected].

• Grandview Hospital
• Memorial Hospital Central
• Memorial Hospital North
• Pikes Peak Regional Hospital
• Southern region clinics and facilities

Pueblo Area Hospitals, Clinics and Facilities: 719.584.4496
or via email [email protected].

• Parkview Medical Center
• Parkview Pueblo West
• Parkview Medical Group clinics

UCHealth Medical Group clinics: 970.495.7346
or via email [email protected].

Additionally, you may contact our accrediting agency, The Joint Commission, to report those concerns:

By online form: Report a Patient Safety Concern or File a Complaint
By mail:

The Joint Commission
One Renaissance Blvd.
Oakbrook Terrace, IL 60181

Questions about your bill?

Our customer care team is available Monday-Friday, 8 a.m. to noon and 1 p.m. to 4:30 p.m.

UCHealth billing:
866.429.6045

CU Medicine Group billing:
303.493.7700

For more information about insurance, uninsured patients, hospital chargemaster files and more, please visit our billing and pricing page.

My Health Connection (MHC) support

Phone number (available Monday-Friday, 9 a.m. to 5 p.m. MST): 855.395.9031. See also our online form below.

Medical questions?

If you have a medical question that can’t wait, Virtual Urgent Care allows you to meet with a UCHealth provider 24 hours a day, 7 days a week. For non-urgent questions, you can message your provider directly using the UCHealth mobile app or by signing into My Health Connection.

Share positive feedback with staff and providers

If you would like to share your positive experience or recognize a specific team member or unit, please complete this form and we’ll share your feedback with the team and any specific team members you have recognized.

Unclaimed property notification

Did you receive a notice stating that a check issued to you remains outstanding per our records?

We send out letters each September to reach out to holders on record of uncashed checks. If you received one of these notices, please contact us by using one of the methods below.

By email: Use the email address provided in the letter.

By mail: 7901 E. Lowry Blvd Suite 350 Denver, CO 80226

UCHealth visitation guidelines

Before visiting someone at a UCHealth location, we encourage you to read our visitation policy to help you plan your visit. Please read the current guidelines here.