We want to hear from you.

Please share your experience with us. If you have concerns or feedback about the quality of patient care or patient safety, our patient representatives are here to help you.

Call or email our patient representatives:

Broomfield Hospital:
720.718.1020 or via email

Grandview Hospital:
719.365.5621 or via email

Greeley Hospital:
970.652.2571 or via email

Highlands Ranch Hospital:
720.516.0124 or via email

Longs Peak Hospital:
720.718.1020 or via email

Medical Center of the Rockies:
970.624.1335 or via email

Memorial Hospitals Central and North:
719.365.5621 or via email

Pikes Peak Regional Hospital:
719.365.5621 or via email

Poudre Valley Hospital:
970.495.7346 or via email

University of Colorado Hospital and metro Denver facilities:
720.848.5277 or via email

UCHealth Medical Group clinics:
970.495.7346 or via email

Yampa Valley Medical Center:
970.875.2743 or via email

Additionally, you may contact our accrediting agency, The Joint Commission, to report those concerns:

By online form: Report a Patient Safety Concern or File a Complaint
By mail:

The Joint Commission
One Renaissance Blvd.
Oakbrook Terrace, IL 60181

Hospital phone numbers

Broomfield Hospital:
303.460.6000

Grandview Hospital (Colorado Springs):
719.272.3600

Greeley Hospital (Greeley):
970.652.2000

Highlands Ranch Hospital (Highlands Ranch):
720.516.1000

Longs Peak Hospital (Longmont):
720.718.7000

Medical Center of the Rockies (Loveland):
970.624.2500

Memorial Hospital Central (Colorado Springs):
719.365.5000

Memorial Hospital North (Colorado Springs):
719.365.5000

Pikes Peak Regional Hospital (Woodland Park):
719.374.6060

Poudre Valley Hospital (Fort Collins):
970.495.7000

University of Colorado Hospital (Aurora/metro Denver):
720.848.0000

Yampa Valley Medical Center (Steamboat Springs):
970.879.1322

If you do not see the location you are looking for, visit our find a location page.

Questions about your bill?

Our customer care team is available Monday-Friday, 8 a.m. to 5 p.m.

UCHealth billing:
866.429.6045

CU Medicine Group billing:
303.493.7700

Understanding your bill >

Get an estimate >

Billing and pricing FAQs >

Financial assistance >

For more information about insurance, uninsured patients, hospital chargemaster files and more, please visit our billing and pricing page.

My Health Connection (MHC) support

Phone number (available Monday-Friday, 9 a.m. to 5 p.m. MST): 855.395.9031. See also our online form below.

MHC FAQs >

Sharing MHC accounts >

Log into MHC >

Create a MHC account >

Medical questions?

If you have a medical question that can’t wait, Virtual Urgent Care allows you to meet with a UCHealth provider 24 hours a day, 7 days a week. For non-urgent questions, you can message your provider directly using the UCHealth mobile app or by signing into My Health Connection.

Share positive feedback with staff and providers

If you would like to share your positive experience or recognize a specific team member or unit, please complete this form and we’ll share your feedback with the team and any specific team members you have recognized.

Unclaimed property notification

Did you receive a notice stating that a check issued to you remains outstanding per our records?

We send out letters each September to reach out to holders on record of uncashed checks. If you received one of these notices, please contact us by using one of the methods below.

By email: Use the email address provided in the letter.

By mail: 7901 E. Lowry Blvd Suite 350 Denver, CO 80226

UCHealth visitation guidelines

Before visiting someone at a UCHealth location, we encourage you to read our visitation policy to help you plan your visit. Please read the current guidelines here.