Questions about your bill? Our customer care team is available Monday-Friday, 8 a.m. to 5 p.m. to assist you. We also want to thank you for your patience while we deal with the challenge of COVID-19.

If you need help paying your medical bill, we’re here for you. Payment plans, loans, and financial assistance are available if you can’t pay the balance in full.

Need to know your costs ahead of time? Visit our Billing estimates page.

Billing fraud alert: 3rd-party companies

Some 3rd party companies may try to collect payments claiming to be on behalf of UCHealth. For your safety, please do not share any personal information, logins, account numbers or passwords with these companies – they do not represent UCHealth. The most secure way to pay your bill is through UCHealth’s online bill pay service, our mobile app, or by mailing your payment.

UCHealth has partnered with Bank of America and Zelle to enhance our refund process. If you have received an email from either Zelle or Bank of America, this is not a scam or fraud. Please note, you will not receive a phone call from Zelle related to a UCHealth refund. You may visit for information regarding the Zelle process with Bank of America.

On this page:

> Insurance and pricing

On FAQs page:

Questions about refunds

UCHealth online billing features

  • View and pay multiple statements
  • Demographic updates
  • Access to my getwell network
  • Answers to frequently asked questions
  • Contact providers
  • View test results
  • Insurance updates
  • Make appointments
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Insurance and pricing


UCHealth locations make pricing information for uninsured patients available for the most common health care services to help consumers understand and anticipate their financial responsibilities and make informed choices about the care they receive. If you have insurance, please select the insured patients link below.

If you are covered by health insurance

UCHealth strongly encourages you to consult with your health insurer to determine accurate information about your financial responsibility for a particular health care service provided at a UCHealth facility.

Insured patients

If you are not covered by health insurance

Please contact the facility to discuss payment options prior to receiving a health care service from a UCHealth facility, since prices for health care services posted on this site may not reflect the actual amount of your financial responsibility.

Uninsured patients