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Employee-Manager Space (Lawson, Kronos) users: DUO multifactor authentication and Citrix Receiver/Workspace is required as of March 12.
If you utilize Employee-Manager Space (Lawson/Kronos) from home, you will need to register for DUO. Additionally, if you are new to using the MyApps portal, you will need to install the Citrix Receiver/Workspace client.
>> Go to the installation page.

You will be prompted to provide an additional verification tool, i.e., your cell or home phone number, which can be used to confirm your identity. This effort is critical to ensuring logins/passcodes are secure and risk is minimized.
>> Learn more on the DUO security page.

Important phone numbers and links

Manage your work information quickly, efficiently, and easily.

    • Citrix: If you need to install the Citrix client on your PC, you may use the following links.
      • MyApps Citrix Portal: Please refer to these documents for everything you need to know. Additionally, as of 3/12/19 the use of MyApps will require Duo security steps when using it externally/remotely to the UCHealth network. See the “Duo security” link below for more information.
      • UCHealth MyApps Citrix Portal-contains installation and upgrade instructions as well as common troubleshooting steps.
      • Refer to this MyApps Tip Sheet for tips and tricks for using the new MyApps site.
      • Windows Client download link.
      • Mac Client download link.
      • Mobile Device Setup (iPhone, iPad, Android, etc.): Download Citrix Receiver from the App Store / Play Store and refer to this link
    • Dragon Medical One instructions
    • DUO security
    • Email – If you need assistance with your username and password, call the Help Desk at 720-848-4000.
    • EPIC Central
    • EPIC Haiku/Canto – EPIC mobile applications for on-the-go access to secure chat, inBasket, schedule, charting, and other tools.
    • EPIC Rover – EPIC mobile application primarily designed for inpatient nurses.
    • Emergency Line – 303-352-0860 (recorded)
    • IT Helpdesk
      • Northern Colorado: 1-970-495-7540
      • Metro Denver: 1-720-848-4000
      • Southern Colorado: 1-719-365-6789
    • Lawson (Will need your work login.)
    • Kronos (Requires a minimum Java version of 1.7_67 and Internet Explorer 9 or higher. May need to download a new version of Java.)
    • oneSOURCE – NEW app for our staff, providers and partners**
    • Radiology/PACS Web
      • Connection options:
        • Via remote Citrix and the PACS icon (please request access via the UCHealth IS Security Team)
        • Via VPN – Once connected and you are on the internal portion of the network, please access the application as usual
    • Repayment Portal
      • You will be redirected to a secure payment page powered by Trust Commerce.
    • ULearn

Note: Quality and performance may be affected by your hardware or network connection speed.

    • Weather Line: 303-352-0860 (recorded)

Other helpful links