Home Locations UCHealth Hearing and Balance Clinic - Anschutz Medical Campus
Hours
Monday: 8am – 4:30pm
Tuesday: 8am – 4:30pm
Wednesday: 8am – 4:30pm
Thursday: 8am – 4:30pm
Friday: 8am – 4:30pm
Saturday: Closed
Sunday: Closed
Your team
Samuel Gubbels, MD
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Otolaryngology

Carol Foster, MD
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Otolaryngology

Shannon Elam, AuD
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Pediatrics

Cory Portnuff, AuD, PhD
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Audiology

Jennifer L Ochoa, Au.D., CCC-A, CH-AP
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Audiology

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My Health Connection: your online patient portal

We encourage all our patients to sign up for My Health Connection. This is your personal patient portal to request prescription refills, view your medical records or test results and to contact our office.

The UCHealth Hearing and Balance Clinic at the Anschutz Medical Campus provides a range of services for adults and children with hearing and balance disorders.

Our team is made up of highly qualified and experienced audiologists and other hearing professionals. We are the premier providers of audiology specialty health care and hearing and balance medical services along the greater Front Range.

Our team evaluates, diagnoses and treats a variety of audiological conditions. We work with patients of all ages, from children to seniors, in a comfortable and compassionate setting.

Our hearing and balance practice is recognized worldwide for our unique leadership and progressive innovations in the realm of hearing and deafness.

What is hearing loss?

Hearing loss is any degree of impairment in the ability to detect or comprehend sound.

For hearing to occur, sound waves pass through the external, middle and inner ear, where they are translated into nerve impulses and sent to the brain, which then interprets those signals as sound. Any interruption to this process can cause a partial or total loss of hearing.

Hearing loss is a common condition that affects one out of three people by the age of 65. It’s not just a disease of the elderly, however. Hearing loss is increasingly common in younger people who are exposed to excessive noise levels.

Conditions we treat

Our services

Featured service: cochlear implants

What is a cochlear implant?

A cochlear implant is a surgically implanted device that bypasses damaged hair cells in the ear and provides electrical stimulation directly to the auditory nerve, giving patients who are severely hearing impaired or profoundly deaf the ability to hear. It is most beneficial for those who cannot be helped with a traditional hearing aid.

How a cochlear implant works

A cochlear implant works differently than a hearing aid. Hearing aids amplify sounds so that a person with hearing loss can hear more clearly. Cochlear implants generate an electrical signal that the brain interprets as sound.

The implant has an external portion that sits behind the ear, consisting of a microphone, a speech processor and a transmitter. These work in tandem with the internal components, a receiver and array of electrodes, which have been implanted in the ear.

Who are cochlear implants for?

Those experiencing severe to profound sensorineural hearing loss (the result of nerve damage to the inner ear) who can’t benefit from conventional hearing aids are prime candidates for cochlear implants.

Pediatric cochlear implant habilitation

Our speech-language pathologist and certified auditory verbal therapist will work closely with all members of your child’s team to optimize speech, language, listening and academic progress across all settings. Collaboration and outreach are essential to your child’s ongoing success.

We offer complete diagnostic assessments and therapy services that focus on improving auditory skills and speech/language development. We aim to maximize your child’s language outcomes following their natural patterns of development in language, audition and communication. Our goal is to guide parents to integrate listening and spoken language into all aspects of your child’s life through daily routines, imaginative play, music, singing, literacy and more.

Adult cochlear implant rehabilitation

Our adult recipients will receive auditory rehabilitation therapy post activation to promote optimal success with communication skills throughout the implant process. Our speech-language pathologists will work closely with your audiologist to provide critical individualized programming information.

This rehabilitation will include auditory therapy designed to increase your rate of progress moving through the stages of auditory skill development. In addition, it will also include instruction in repairing communication breakdowns and increasing overall conversational confidence.

Health library: cochlear implant surgery

Your appointment

Here’s what to bring to your audiology appointment:

  • Your photo ID (driver’s license, passport, state or military ID are acceptable)
  • Your insurance card. If covered by a spouse’s policy, know your spouse’s date of birth and Social Security number.
  • Past medical records or hearing test results related to your diagnosis
  • Radiology films such as X-rays or CT scans, with reports (if applicable)
  • Completed patient registration form
  • Questions for your doctor

Insurance

Our office participates with many different insurance companies. Because insurance plans, policies and laws often change, please contact your insurance company to see if we are a contracted provider. >> Find insurance and billing information.

Please notify us if you have an insurance plan change, coverage change or insurance loss so we can properly bill your claims in a timely manner.

Billing

Questions about your bill?

Please visit the UCHealth bill pay site.

Your results

Results from testing and/or office visits at UCHealth facilities will be available to you online through My Health Connection.

As a patient, you can download our UCHealth app and go to the My Health Connection patient portal to view your results electronically as soon as they are ready.

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