You’ve got us.

The UCHealth app helps you take charge of your health and seamlessly integrates care across the whole system of UCHealth.

The app is a safe and secure gateway to My Health Connection, allowing you to:

• Schedule or cancel appointments.
• Renew or refill prescriptions at your UCHealth pharmacy.
• Use your device for Virtual Visits with your provider.
• Message your provider.
• View test results.
• Manage family access settings and request family access from the mobile app.
• Find the nearest clinic, urgent care, or emergency room.
• Save your spot in line at the urgent care that works for you.
• Read your doctor’s notes.
• Pay bills securely and easily.
• Search for UCHealth doctors.
• Use Reminders and goals to help yourself remember to take your medication, exercise, and maintain other habits that keep you healthy.
• Ask Livi, our UCHealth virtual assistant, to help you out with any task listed above.

Download the UCHealth App

Virtual Urgent Care

• Available 6 a.m. to 11 p.m., 7 days a week.
• Bill to insurance or elect a flat fee of $59.
• Patients may be any age; however, if under 18, a legal guardian must be present at the time of the Virtual Urgent Care visit.

When can I use Virtual Urgent Care?

You can use Virtual Urgent Care to address and treat many conditions, including:

• Cold, flu, cough, sore throat, headache.
• Cuts, scrapes, rashes, animal bites.
• Dental concerns.
• Pink eye.
• Seasonal allergies, sinus concerns.
• Urinary tract infection.
• Vomiting/diarrhea.

When not to use Virtual Urgent Care

If you have suffered a serious injury or have symptoms of a serious condition such as chest pain, difficulty breathing, severe abdominal pain, or have a possible emergency, go to the nearest emergency care location.

If you need a physical examination, lab work, X-rays or other procedures, you must see a provider in person.

After you fill out the request for a Virtual Urgent Care visit, we will review your medical questionnaire and history to determine if Virtual Urgent Care is right for you. If not, we’ll recommend another option for care.

More questions? Visit our Virtual Urgent Care services page for FAQs and more info

UCHealth app helps you take charge of your health.

To access pharmacy services in the app, patients can simply click on the “My health” icon and then “medications.” The app makes refilling and renewing prescriptions easy. You can also transfer an existing prescription to UCHealth via the app and send your provider a renewal request when your prescription expires or you need refills.

How to transfer a prescription:

• Anyone can use UCHealth pharmacies.
• You do not need to be a current UCHealth patient to use UCHealth pharmacies.
• If you are a UCHealth patient and want to transfer a prescription, please login or create a My Health Connection account. Locate the medications page and click “transfer to a UCHealth pharmacy” on the medication you want to be transferred.
• If you are not a UChealth patient, call the new pharmacy and leave a message. Get phone numbers and find pharmacy locations near you.
• You also may visit any UCHealth pharmacy in person and can request to have your prescriptions transferred from your previous pharmacy.
• It’s customary for the new pharmacy to take care of transfers.

In addition to on-site pick-up, UCHealth offers secure delivery by mail at no cost to you.

Sign-up is simple:

• Visit the “Medications” tab in the UCHealth app or My Health Connection.
• Select “delivery” next time your medication is ready for a refill.
• Sit back and relax. Your order will arrive within 2-5 business days.

More pharmacy questions? Visit our Pharmacy services page for FAQs, contact info and more.

What can I ask her?

Sample questions you can try asking Livi, UCHealth’s Virtual Assistant:

• Where’s the closest Urgent Care?
• What are my test results?
• When are my upcoming appointments?
• Can you help me find a specialist nearby?
• How do I use a video appointment?
• How do I upload a file for my provider?
• I have allergies. Should I go outside today?
• Tell me a joke.

Schedule in-person or video appointments with your current providers. You can schedule your annual physical some months in advance. You also can cancel and change appointments via the app.

In the app, click the “schedule” icon and select from the providers in your care team.

Download the UCHealth App

‘Find your way’ in and around hospitals.

“Find Your Way” is a feature that allows you to search for and navigate to any UCHealth facility using your location and even provides indoor walking directions at our facilities. This can be particularly helpful at our larger facilities like the University of Colorado Hospital on the Anschutz Medical Campus in Aurora – a massive complex where it can be easy to get lost.

The app offers maps to find Emergency and Urgent Care locations and UCHealth pharmacies near your current location.

Access in the app in the “My health” section > “Find your way.” Enable access to Bluetooth and you’re all set!

Download the UCHealth App