Welcome to UCHealth Pharmacy
Convenience is good medicine. UCHealth has retail pharmacy locations across Colorado conveniently located near our hospitals and clinics. We connect with your dedicated care team across the UCHealth system. We also offer secure delivery by mail of medication prescriptions right to your home from all our locations, at no additional cost to you.
Free delivery by mail
In addition to on-site pick-up, UCHealth offers secure delivery by mail at no cost to you. Sign up is simple:
- Visit the “Medications” tab in My Health Connection or in the UCHealth app.
- Select “deliver by mail” next time your medication is ready for a refill.
- Sit back and relax. Your order will arrive within 2-5 business days.
Please note that medication prescriptions that are new to UCHealth Pharmacy must be filled through a pharmacist first before they can be selected for mail order.
Manage it all with the UCHealth app.
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Refilling, Transferring and Removing Prescriptions FAQs
UCHealth patients can request medication prescription refills through the My Health Connection website or through the UCHealth app. If an updated prescription is needed from your physician, our pharmacy will contact the physician.
To transfer prescriptions, call the UCHealth Pharmacy location of your choice with your current pharmacy information plus the list of medications you need. UCHealth will handle everything needed to process and refill your prescriptions.
You can add prescriptions using the “Medications” section of the UCHealth app. Once you add a prescription, your provider will need to confirm they added the prescription. You can also remove prescriptions that you are no longer taking by clicking on the trash can icon underneath each medication. You must provide details on why you are no longer taking a medication. Medications will not be removed from your list until your provider reviews them in a future visit.
Yes, someone else can pick up your prescription if they have the correct information and your authorization. Our pharmacists will ask anyone who comes to pick up your prescriptions for certain identifying information about you (such as name, address, phone number and date of birth). You should contact the UCHealth Pharmacy team for additional information on delegating a pick-up person.
Home Delivery FAQs
Visit the “Medications” section in the UCHealth app to view all of your prescriptions and their fill/delivery status.
A mail order pharmacy delivers prescriptions and common medication to your door. Typically your prescription is filled by the mail-order pharmacy, confirmed through your insurance and the medication is then mailed directly to you. Mail-order prescriptions typically contain a 90-day supply, which can save you money. UCHealth offers secure mail-order delivery at no cost to you.
UCHealth Pharmacy offers secure mail delivery of prescriptions at no additional cost to you. UCHealth covers the cost of postage for mail order pharmacy medications for patients with a recurring prescription, so there is no need to make a trip to the pharmacy.
Visit the “Medications” tab in My Health Connection or in the UCHealth app. Select “mail order” next time your medication is ready for a refill. Medication prescriptions that are new to UCHealth Pharmacy must be filled through a pharmacist first before they can be selected for mail order.
UCHealth Pharmacy mail delivery is secure. Medications arrive in non-descript packaging, typically within 2–5 business days.
Prescriptions can be mailed throughout Colorado and to select states. Ask your pharmacist for more information on your delivery location.
Insurance, Financial Assistance and Medicare FAQs
Our pharmacy locations participate with many different insurance companies. Because insurance plans, policies and laws can change, please contact your insurance company to see if we are a contracted provider. Please notify us if you have an insurance plan change, coverage change or insurance loss so we can properly bill your claims in a timely manner.
There may be times when you are prescribed a medicine that is not covered by your insurance plan. UCHealth Pharmacy will do our best to work with your provider and insurance company to find a less expensive or covered medication that will work for you. We may also work with Manufacturer Assistance Programs to help lower the cost of your medication. Please ask our staff for more information.
Reviews and Testimonials
Love the convenience of being seen in the hospital and being able to pick up a prescription right there.
The best pharmacy I’ve ever been to, hands down. They are incredibly kind, helpful, and knowledgeable.
Got what I needed. Open and closed when they say. Hours are pretty convenient. Staff are nice and quick!
Big thanks to the pharmacist that took care of my Rx’s this morning. This will now be my go to pharmacy.
Honestly the best pharmacy I have ever used. Staff are nice, helpful and really great to work with. They really deserve recognition.
Fantastic service here!! Each time I come in staff is courteous, quick and helpful. It’s easy to get in and get out.