It’s no secret that we’re living in a time of distraction. Cell phones. Social media. A rapid-fire news cycle.

No matter what stage of life you’re in, finding ways to save time is like finding a four-leaf clover. A lucky day.

One way to simplify a hectic life is to use UCHealth pharmacies for medications and prescription refills. Transferring prescriptions from your former pharmacy to a UCHealth pharmacy is convenient and easy.

Whether you’re using UCHealth’s mobile app or a desktop browser, transferring a prescription to UCHealth can eliminate a distraction and free up your time for something better.

Selecting a UCHealth pharmacy as your go-to spot for prescriptions comes with an extra level of customer service. If a medication causes a side effect, a patient can ask a question through the UCHealth app, and a care team member, including pharmacy, will provide pertinent medical information.

“That’s not something you will get at pharmacy chains,” said Nicole Caputo, vice president of Experience and Innovation at UCHealth.

How to start using UCHealth’s pharmacies:

• Anyone can use UCHealth pharmacies.
• You do not need to be a current UCHealth patient to use UCHealth pharmacies.
• If you are a UCHealth patient and want to transfer a prescription, please login or create a My Health Connection account. On the “Medications” page, click “Transfer Rx to UCHealth Pharmacy” at the top of the page, then select the prescriptions you would like to transfer.
• UCHealth patients can also choose a UCHealth pharmacy during eCheck-in for new prescriptions ordered during that appointment. 
• If you are not a UCHealth patient, call a UCHealth pharmacy near you and leave a message that you want to transfer your prescriptions.
• You may also visit any UCHealth pharmacy in person to request that your prescriptions be transferred from your previous pharmacy.
• UCHealth’s pharmacy will take care of transfer.

Switching to UCHealth is easy and convenient

Everyone has had the experience of going back and forth over the phone with a pharmacy and a clinic, but now you can do it through the UCHealth app from your smart phone.

Through My Health Connection, patients can see a medication history, select prescriptions that need to be filled and have them delivered to their home. There is no charge for shipping. A payment method is saved in the app, so once payment information has been provided, there’s no need to go through the hassle of again providing the information.

Whether filling prescriptions through the app, on a desktop browser or at a UCHealth pharmacy location, filling prescriptions conveniently helps people take care of themselves.

“Thirty percent of prescriptions don’t get filled. Not taking a doctor’s prescription leads to an increased risk of readmission to the hospital,” said Nicole Keenan, manager of UCHealth pharmacies.

UCHealth offers conveniently located pharmacies inside hospitals, as well as inside or near clinics and urgent care facilities. Some pharmacies across the Front Range are open 24-hours a day.

“By filling your prescription at the hospital, all your questions are answered before you leave. And you don’t have to make that extra stop when all you want to do is get home,” Keenan said.

UCHealth app helps you take charge of your health

The UCHealth app is a safe and secure gateway to My Health Connection, the health system’s patient portal. Through My Health Connection, patients can schedule in-person or virtual appointments, as well as reschedule or cancel appointments. They can message their providers, view test results, read their doctors’ notes and pay bills. The portal contains a patient’s health care history and information, allowing people to easily take charge of their health.

Many patients choose to have medications delivered through the no-cost mail-order service. However, users can also order medications to be picked up at their preferred pharmacy. Patients who are traveling can even get a prescription sent to an out-of-town pharmacy.

There is also the ability to add other family members to an account. (For connecting adult family members to your account, they must first approve through their My Health Connection account, under tools. To connect a child, “request family access” via “menu” and “tools” within My Health Connection.) Parents can then switch to their medical portal within the app to get a prescription filled for a child.

Everything you need to know before you start a medication

Privacy laws give special protection to patients and their health information. Health records are safe and secure on the UCHealth app. Access to health records, insurance information, lab results, and medication is convenient because it is all in one spot. It’s also simple to email a member of your medical team with questions or updates.