Return to Work COVID-19 Services for Employers

In response to a number of employers reaching out for guidance to reopen safely, we are now providing services that ensure your employees stay safe and reassured.

Our program meets the specific needs of individual employers across the state by bringing our own expertise, as well as that of our government agency partners, to design strategies based on COVID-19 pandemic data and information and expert guidance to navigate the challenges of returning to work.

Virtual Employer Clinic COVID-19 Testing Virtual Visits
Return-to-Work Guidelines Behavioral Health On-site Drug Testing Expert Resources

Interested in how we can help provide custom solutions for your workplace? Send us an email to find out more.

See also our questions and answers below.

Virtual Employer Clinic

Dedicated nurse triage services and 24/7 support for your employees. Features a screening tool within the UCHealth mobile app for tracking an employee’s symptoms and current temperature each day prior to going to work.

Nurse Triage Services

UCHealth’s COVID-19 Employer Solutions Nurse Triage Line is a dedicated nurse care line for employers participating in the program that offers medical guidance on next steps your employee should take if:

  • Employee is personally experiencing COVID-19 symptoms.
  • Employee has been in contact with someone with COVID-19.
  • Employee has been in an area known to have COVID-19.
  • Employee is seeking return-to-work clearance.

During the call, employees may be referred to Virtual Urgent Care if their condition warrants additional care.

Employee Screening Tool

Employers can mitigate potential risk by including our health screening tool in their custom employer package. Through this tool, employees attest to overall health before going to work each day. The data is stored in their My Health Connection account and tracked over time.

  • Employee must have a My Health Connection account.
  • Employees showing signs of illness or a temperature exceeding normal range are advised to call the nurse triage line.

COVID-19 Testing

Through our COVID-19 Employer Solutions Program, we offer the following testing services:

  • COVID-19 testing for symptomatic, asymptomatic, pre-employment and return-to-work clearance.
  • Antibody testing for asymptomatic employees or pre-employment clearance.

COVID-19 virus detection nasal swab test. A nasal swab PCR test can determine if someone currently has a COVID-19 infection. For patients who currently have symptoms that could be due to COVID-19, the nasal swab test is needed for diagnosis. PCR is the current gold standard for diagnosis of an active COVID infection.

Antibody testing. A serology test is performed using a patient’s blood and will identify the presence of antibodies in response to an infection. A positive serology test does not distinguish between current or past infection; a nasal swab and PCR are needed to diagnose an active COVID infection.

  • There is no scientific evidence that any antibody test measures protective immunity.
  • Some COVID-19 patients do not develop antibodies but recover anyway.
  • UCHealth uses highly specific antibody tests (>99%) which have low false-positive test results.
Get list of testing sites

Virtual Visits

As part of the COVID-19 Employer Solutions Program, your employees may schedule a virtual visit with a virtual urgent care provider 24/7, eliminating travel time and expense, and mitigating the risk of COVID-19 exposure.

Virtual urgent care visits may be billed through insurance, or there is an option of a $49 self-pay rate due at the time of service.

Virtual urgent care

Virtual urgent care can address and treat COVID-19 symptoms as well as many other conditions, including:

  • Cold/flu
  • Cough
  • Pink eye
  • Seasonal allergies
  • Sinus infections
  • Sore throat
  • Urinary tract infection
  • Vomiting/diarrhea

Virtual urgent care is available online or through the UCHealth mobile app. To get started, employees should sign up for a My Health Connection account.

If you are interested in setting up a direct-to-employer account for virtual urgent care services, please contact Lori Japp at

COVID-19 Return-to-work Guidelines

Our team of medical providers will provide you with next steps and guidance for safely returning to work based on current CDC guidelines.

Important employer considerations for risk mitigation planning:

  • Employee safety
  • Customer safety
  • Economic/business continuity
  • Legal liability
  • Perception of a safe environment
  • Reassurance to customers

Contact us today, and let us help you assess and address top employer questions related to employee health, safety policies, screening strategies, facility cleaning processes, testing, communications and more.

Safe to return

Utilizing our team of medical providers, employees are provided with next steps and guidance on safely returning to work.

Behavioral Health

As part of our COVID-19 Employer Solutions Program, we offer 24/7 on-demand access for behavioral health assessments and services. Your employees may see a licensed therapist face-to-face from the comfort of home, and schedule recurring virtual appointments.

We treat:

  • Adolescents and adults
  • Addiction
  • Grief and loss counseling
  • Anxiety and panic attacks
  • Attention deficit disorder (ADD/ADHD)
  • Depression and mood disorders
  • Insomnia
  • Postpartum depression
  • Post-traumatic stress disorder (PTSD)

On-site Drug Testing

Our oral fluid drug testing program offers employers the convenience and versatility of performing observed collections on-site. After completion of our oral fluid collection training, clients are equipped to perform testing directly with employees, allowing for accurate detection of recent drug abuse. With a quick turnaround time at the lab, results are uploaded directly to our clients’ online portal once released by the Medical Review Officer (MRO).

Benefits of on-site testing

  • Drugs are detected in donor’s system immediately after use.
  • Simple collection process.
  • Collection training and qualification provided.
  • Convenience of collecting anywhere.
    • No restroom needed.
    • No drive time.
    • No wait time in clinic.
  • Ideal for pre-employment, reasonable suspicion and post-accident testing.
  • Tamper-resistant screening method with observed collections.

Expert Resources

The COVID-19 situation is dynamic, with information and guidelines changing each day. We are collaborating continuously with health system partners and government agencies across Colorado and beyond to stay on top of these changes and to address how they affect the workplace environment.

As our partner, we will provide you and your employees with the latest scientific updates, virtual workplace education, guidance on minimizing risk and exposure, and more.

For other COVID-19 news and updates, visit our website.

Should I wear a mask?

Colorado Gov. Jared Polis and health experts at the Centers for Disease Control and Prevention (CDC) have asked people to wear cloth masks when they’re in public doing essential tasks. Mask facts:

  • Medical masks are in short supply in Colorado and around the world.
  • Don’t let a cloth mask give you a false sense of security.
  • To reduce the spread of COVID-19, it’s critical to stay home as much as possible.
  • If you must go out, in addition to wearing a cloth mask, please practice physical distancing — staying at least 6 feet away from other people — and wash your hands for 20 seconds with soap and water as often as possible.
  • Sick people should stay home. If they must go out, such as to receive medical care, they should wear masks so they can avoid sneezing or coughing on others.
  • Focus on your hands. Even if you are wearing a cloth mask, your hands can get the virus on them. If you then scratch your nose or touch your mouth under a cloth mask, you can get infected. People wearing masks and gloves may also touch their eyes and inadvertently infect themselves.
  • “A mask is only as good as it fits on the face,” said Michelle Barron, an expert on infectious diseases and medical director for Infection Control and Prevention at UCHealth University of Colorado Hospital,
  • In order to be effective, masks need to fit tightly around the nose and cheeks and must cover a person’s chin.

What can employers do to manage the risk of exposure and improve safety and health in the workplace?

We recommend visiting the General Business Frequently Asked Questions page on the CDC website. The CDC covers a multitude of employer related topics to include Healthy Business Operations, Cleaning and Disinfection in the Workplace, Reducing the Spread of Covid-19 in the Workplace, etc.

Is antibody testing currently available for asymptomatic patients who need clearance to return to work or before starting a new job?

UCHealth offers antibody testing through our COVID-19 Employer Solutions Program.

Is COVID-19 testing available for my employees through your program?

UCHealth offers COVID-19 testing for symptomatic patients seen by our medical providers. In addition, employers participating in our COVID-19 Employer Solutions Program may send employees for testing who need clearance to return to work or begin employment. Employers can be billed directly for the testing. Our testing sites require an order from a UCHealth medical provider at the time of collection.