When your health—and maybe even your life—is at stake, you want the best medical care available. That’s why your first choice needs to be UCHealth and our nationally designated Comprehensive Cancer Center.

Gain access to medical experts

Our Remote Second Opinion (RSO) program lets you reach our medical experts without the inconvenience of travel.

About RSO payments

Please be aware that payments for Remote Second Opinion (RSO) services are non-refundable, and are not reimbursed by insurance plans. While we issue invoices to confirm payments for services rendered, we do not provide billing codes.

Review before starting your request

When should I consider a remote second opinion?

A medical second opinion is valuable in many situations. Consider using our Remote Second Opinion program if you:

  • Want reassurance that you’ve received the correct diagnosis and that you’re receiving the most appropriate medical care for your individual condition
  • Are diagnosed with a chronic illness and want to confirm the proposed treatment plan
  • Are faced with a serious illness that doesn’t require immediate treatment and you want to confirm that your proposed treatment plan is the right one for you
  • Have been offered more than one treatment option and you don’t know which to choose
  • Have been told you need surgery and want to confirm this treatment recommendation
  • Have been advised to undergo a controversial or experimental treatment
  • Have multiple medical problems that put you at greater risk of complications as a result of surgery or other medical treatment
  • Want more answers to your questions to help you make the most informed decision about your health or that of a loved one
  • Want a second opinion from our world-renowned specialist physicians but don’t want to incur the time and expense of travel
Who can request a Remote Second Opinion?

Anyone anywhere who’s interested in receiving a medical second opinion and who’s been diagnosed with a disease or condition covered by the Remote Second Opinion program.

The second opinion includes treatment options or alternatives and recommendations about therapies to consider in the future.

Individuals over the age of 18 may ask another person to request a Remote Second Opinion on their behalf by providing us with a completed patient consent form.

Do I need my local doctor’s permission to request a Remote Second Opinion?
No. Because you’re requesting this consultation and paying for it yourself, you don’t need your doctor’s permission.

What medical conditions are covered in the Remote Second Opinion program?

Our program continues to expand, so keep checking with us. Currently, we offer expert consultation for:

  • Lung and thoracic cancers
  • Colon and other digestive/gastrointestinal cancers
  • Breast cancer

Cost and payment

How much does a Remote Second Opinion cost?

Current costs are:

  • Primary review and written report without a pathology review* – US$785
  • Primary review and written report with pathology* – US$2750 – $3250
  • Follow-up review – US$250

*Pathology pricing is an estimate and includes the potential cost for additional molecular analyses. For a detailed breakdown of costs related to thoracic oncology or gastrointestinal oncology, email Bethie Jean-Philippe or call 720-848-3386. For a detailed breakdown of costs related to breast cancer, email Melyssa Ly-Goco or call 720-848-2554 

How do I pay for a Remote Second Opinion?

Remote Second Opinions are typically paid by credit card. Just submit a completed credit card authorization form with your other documents and materials.

Will my insurance pay for a Remote Second Opinion?

No. At this time, insurance companies do not cover Remote Second Opinions.

Will my company pay for a Remote Second Opinion?

It depends on your company and the benefits they provide. Talk with your company’s human resources professionals or those who can answer questions about your benefits program to determine if your company will cover a Remote Second Opinion.

Medical records you send to us

How do I get my medical records?

Call or contact all the doctors and/or facilities where you have received services from the point of diagnosis to the present and ask them for your medical records. Paper records will need to include the following information:

  • All physicians’ dictations pertaining to diagnosis and treatment; generally, this includes History and Physical notes or Progress notes
  • Pathology reports, including those pertaining to tissue diagnosis and any subsequent testing performed on the tissue specimen
  • Radiology reports, including any imaging performed, such as CT, MRI, and PET scans

Clinical notes may be obtained from your oncologist’s office or at the hospital where you’re being treated.

Radiology scans may be obtained from the facility where you underwent the imaging procedure. Scans must be put on disc in both Dicom and Viewer formats and should include any CT, MRI, PET/CT, or other scans related to your diagnosis.

Pathology slides/tumor block information can be obtained by contacting the pathology department at the hospital where you had the tissue diagnosis.

What if I can’t get all the requested materials?

We’ll review what we receive. If we need other materials for review, an additional charge may be made.

Who will see the medical information that I send?

Access to your information is restricted to the program coordinator and the physicians who review your materials.

Who chooses the physician to provide the Remote Second Opinion?

We select the oncologist specialized to diagnose and treat your specific cancer type.

Can I send my medical records in a language other than English?

No. Only records in English are reviewed. If your records need to be translated into English, you must make those arrangements yourself.

Where do I send my materials?

Collect all necessary forms and records and send them together in a single package by postal mail.

For thoracic oncology or gastrointestinal oncology, send your medical records package to:

Remote Second Opinions
Attention: Bethie Jean-Philippe
Anschutz Cancer Pavilion
Mail Stop F704
1665 Aurora Court
Aurora, CO 80045
USA

For breast cancer, send your medical records package to:

Remote Second Opinions
Attention: Melyssa Ly-Goco
Anschutz Cancer Pavilion
Mail Stop F704
1665 Aurora Court
Aurora, CO 80045
USA

Our remote second opinion report to you

How long will it take to receive my Remote Second Opinion?

Within five to seven days of receiving your materials, we’ll send your written report. Allow time for postal mail delivery.

What will the Remote Second Opinion report include?

Please review this sample second opinion report in PDF format to see what a typical report contains.

What if I have more questions after I receive my report?

Contact one of our Intake Coordinators, who will notify the consulting physician.

If we get your questions within three weeks of our initial review, your Remote Second Opinion physician will answer them as part of the report.

Questions or concerns submitted after three weeks will be considered as an additional consultation and additional charges may apply.

If my condition changes later, can I get another opinion?

Yes. We’re happy to arrange for a repeat consultation. Rates are typically less than the initial review.