A CU Medicine provider.


Monday: All day
Tuesday: All day
Wednesday: All day
Thursday: All day
Friday: All day
Saturday: All day
Sunday: All day

Qualifications and experience

Internal Medicine
Languages spoken
University of California (San Francisco)/University of California School of Public Health Program (General Preventive Medicine) (2016)

Xavier University (OH) (2009)

University of Chicago (2013)

Clinical interest for patients

Dr. Raffel recognizes the importance of the system of care in achieving excellent patient outcomes. She was one of a small inaugural cohort of faculty within the Learning Health System Coaching program at UCSF. This was a two-year intensive program to enhance faculty Lean Certification, mentorship of residents/fellows and coaching improvement efforts both within their Division and across the health system.

Dr. Raffel serves as the Medical Director for Inpatient Medicine Units at UCH. In this role, she leads interprofessional safety and improvement efforts on the five Medicine units (including ACE, Med-Cards).

Dr. Raffel currently serves as core faculty at the Institute for Healthcare Quality Safety and Efficiency, an organization dedicated to transforming people, processes and outcomes. In this role, she provides QI/safety education and direct coaching of improvement.

Research interest for patients

Dr. Raffel's research efforts have focused on identifying and describing diagnostic error among hospitalized adults. Most recently, she has served as a part of the core research team for an AHRQ-funded multi-site study evaluating diagnostic error among ICU escalations or inpatient death. In the UPSIDE (Using Predictive Systems to identify Inpatient Diagnostic Error) study, over 20 hospital sites are collaborating to review >2,000 triggered cases.

This work prompted the formation of the ADEPT (Achieving Diagnostic Excellence through Prevention and Teamwork) collaborative, an effort to better measure diagnostic accuracy among patients with care escalation and death in an effort to create multi-site benchmarking and improvement.

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