{"id":64565,"date":"2025-11-17T07:45:29","date_gmt":"2025-11-17T14:45:29","guid":{"rendered":"https:\/\/www.uchealth.org\/today\/?p=64565"},"modified":"2025-11-17T09:26:28","modified_gmt":"2025-11-17T16:26:28","slug":"what-to-do-before-and-after-calling-911","status":"publish","type":"post","link":"https:\/\/www.uchealth.org\/today\/what-to-do-before-and-after-calling-911\/","title":{"rendered":"What should you do before and after calling 911?"},"content":{"rendered":"
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\"woman
You never know when you may need emergency medical help, but understanding what to do before and after calling 911 can make it easier for first responders to help. Photo: UCHealth.<\/figcaption><\/figure>\n

In an emergency situation, it\u2019s critical to call for help when needed. But before \u2013 and after \u2013 calling 911, there are steps you can take — if you are able to make them — that could make the trip to the emergency department easier.<\/p>\n

Dr. Dave Richter<\/a>, an emergency medicine physician at UCHealth Yampa Valley Medical Center<\/a> and the medical director of Emergency Medical Services (EMS) for Routt County<\/a>, outlines those tips below.<\/p>\n

Tips before and after calling 911<\/strong><\/h2>\n

Have a visible address<\/strong><\/h3>\n

Whether you live in a single-family home, a townhouse or a condo, make sure your house number is clearly marked so first responders can find you easily.<\/p>\n

\u201cWe can hear when EMS gets called out, and while they may know where the place is, trying to find the specific location can be extremely difficult at times,\u201d Richter said.<\/p>\n

Unlock the doors<\/strong><\/h3>\n

For first responders to provide help, they need to be able to enter the residence. Unlock doors, especially if you\u2019re waiting in a back room where you may not hear emergency medical technicians arrive.<\/p>\n

Put away pets<\/strong><\/h3>\n

This tip applies to all pets, whether they\u2019re aggressive or people-lovers. \u201cEven if pets seem friendly, they can still get in the way,\u201d Richter said. \u201cAnd pets can escape, causing unneeded delays on the scene.\u201d<\/p>\n

Bring a list of current medications<\/strong><\/h3>\n

Before an emergency occurs, take a few minutes to list all your current medications, then leave the list in a place that\u2019s easily accessible, such as on the refrigerator door or in your wallet.<\/p>\n

\u201cThere will be times we are presented with a bunch of pill bottles or a weekly pill container with medications mixed together that we\u2019ll have to go through,\u201d Richter said. \u201cIf you have a list of current medications, that\u2019s super helpful to us and can save precious time.\u201d<\/p>\n

Be upfront and honest with medics<\/strong><\/h3>\n

People sometimes wait until they\u2019re talking to the physician in the emergency department to reveal medical conditions or drug and alcohol use. But that can complicate care.<\/p>\n

\u201cPatients can sometimes be guarded with medics, but if we get differing information between medics and hospital staff, that can cause confusion and delays,\u201d Richter said. \u201cPeople should provide medical history, social history, and any drug and alcohol use up front so we can treat them correctly.\u201d<\/p>\n

Clear a path<\/strong><\/h3>\n

If the patient isn\u2019t mobile, it can be helpful to clear a path so medics can quickly get a stretcher into the house. \u201cClearing a path to the person, if time permits, is certainly helpful,\u201d Richter said.<\/p>\n

Be sure you\u2019re in a safe place and stay put<\/strong><\/h3>\n

As long as you\u2019re in a safe place, it\u2019s best to wait for help to arrive.<\/p>\n

Richter recounts a time when the parents of a child decided to drive to meet paramedics, but since neither party knew exactly where the other was, it ended up causing a significant delay.<\/p>\n

For people living in rural areas, it may be helpful to drive to a halfway point to meet EMS, but that should be carefully arranged and communicated.<\/p>\n

Stay on the phone<\/strong><\/h3>\n

Don\u2019t call for help, then hang up in a panic. Stay on the line and follow the guidance provided by the dispatcher.<\/p>\n

\u201cThey\u2019ll give medical advice, such as how to open the airway and start CPR<\/a>, so being on the line is a huge resource,\u201d Richter said.<\/p>\n

Don\u2019t forget a thank you<\/strong><\/h3>\n

Once your situation is taken care of, it can be a nice gesture to thank the team that helped you through.<\/p>\n

\u201cA big thank you to our EMS crew is always nice, because they work hard to protect and help all of us,\u201d Richter said.<\/p>\n

This story first appeared in the Steamboat Pilot.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"

In an emergency situation, it\u2019s critical to call for help when needed. But before \u2013 and after \u2013 calling 911, there are steps you can take — if you are able to make them — that could make the trip to the emergency department easier. Dr. Dave Richter, an emergency medicine physician at UCHealth Yampa […]<\/p>\n","protected":false},"author":2163,"featured_media":64646,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"categories":[6],"tags":[235,274],"class_list":["post-64565","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-healthy-living","tag-emergency-care","tag-emergency-medicine"],"acf":[],"yoast_head":"\nWhat to do before and after calling 911 - UCHealth Today<\/title>\n<meta name=\"description\" content=\"Need to call for medical help? 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