{"id":4997,"date":"2015-12-02T00:00:00","date_gmt":"2015-12-02T07:00:00","guid":{"rendered":"https:\/\/www.uchealth.org\/today\/2015\/12\/02\/memorial-dons-game-face-when-mass-shooting-unfolds-last-week\/"},"modified":"2017-02-03T08:38:01","modified_gmt":"2017-02-03T15:38:01","slug":"memorial-dons-game-face-when-mass-shooting-unfolds-last-week","status":"publish","type":"post","link":"https:\/\/www.uchealth.org\/today\/memorial-dons-game-face-when-mass-shooting-unfolds-last-week\/","title":{"rendered":"Memorial dons \u2018game face\u2019 when mass shooting unfolds last week"},"content":{"rendered":"
<\/div>

Minutes after a lone gunman opened fire, an emergency alert went out at Memorial Hospital: \u201cActive shooter reported in progress at Planned Parenthood. Unknown victim total at this time\u2026\u201d<\/p>\n

With that alert, Memorial readied for victims of the shooting that was still unfolding five miles away. Within minutes, more than 20 people from Memorial and UCHealth were on a conference call preparing for injured.<\/p>\n

Susan Almquist-Baldwin, director of perioperative services, took the lead at Memorial and established a semi-formal incident command along with Larry Tremel, director of pharmacy; Joe Foecking, director of rehabilitation services; Jarad Muasau, director of Imaging Services; and Nathan Mesnikoff, director of spiritual care; and Cindy Corsaro, emergency preparedness and security manager.<\/p>\n

From Denver, Carolyn Sanders, UCHealth\u2019s chief nursing officer; and Dan Weaver, director of communications for UCHealth; and Pat Conroy, manager of Facilities Management for University of Colorado Hospital, offered valuable insights from the Aurora theater shooting in July 2012.<\/p>\n

\u201cWe were closely monitoring the situation. What are we hearing? What are we expecting as far as number of patients? How many teams did we have? How many operating rooms, physicians and nurses were available? How many beds were available in the ICU and on the floor ?\u2019\u2019 Almquist-Baldwin said. \u201cIn the operating room, we operated like the well-oiled machine that we are.\u2019\u2019<\/p>\n

House nursing supervisor Terry Tuttle and nurse Pat Ducklow, who spent hours with the family of one of the most seriously injured, organized compassionate care for families.<\/p>\n

As the standoff played out on national television, Memorial\u2019s Public Relations team became inundated with media calls. On Friday and in the days following, the team answered an estimated 250 inquiries from the media.<\/p>\n

By the time the standoff ended more than five hours after it began, Memorial received six patients who were directly or indirectly affected by the shooting. Three people died \u2013 a University of Colorado Colorado Springs police officer and two civilians. Twelve others were injured. One patient remains hospitalized at Memorial.<\/p>\n

\u201cIt was a very stressful situation being on the phone for five hours as the incident continued. We had some minor glitches with Incident Command, but as far as patient care, that was never an issue. Staff were ready to go. Without significant guidance or direction, they were ready to go. Folks had their game faces on and they were ready to take care of patients and each other,\u2019\u2019 Corsaro said.<\/p>\n

\"\"
Susie Cochran and Emily Ensminger, clinicians at Memorial Hospital, enjoy Jimmy Johns sandwiches that were delivered to the emergency department after the shooting.<\/figcaption><\/figure>\n

Through much of the day, the hospital teamed with police officers and representatives from the 4th Judicial District Attorney\u2019s Office. \u00a0Media gathered outside. A woman who lost two sisters in the New Life Church shooting in 2007 raised money and ordered food from Panera Bread for staff. Jimmy Johns also sent sandwiches in the days that followed.<\/p>\n

One of the victims who was treated and released at Memorial spoke to a reporter from KOAA News 5 and the Gazette on Friday evening. That footage was then provided to media outlets across the globe.<\/p>\n

Mesnikoff from Spiritual Care walked through the hospital meeting with staff and families to check on their wellbeing.<\/p>\n

\u201cI was really impressed with how well everyone responded. People were compassionate and professional. I heard one of the ED nurses saying that groups were playing well together who don\u2019t always play well together. Penrose and Memorial were working well together and different agencies worked well together. The community came together to respond to the crisis and care for the injured,\u2019\u2019 Mesnikoff said.<\/p>\n

\u201cMost of the time we didn\u2019t know that this was not going to be even more tragic than it was. That was part of the real difficulty \u2013 you just don\u2019t know. It took so long for the shooter to be contained, and we didn\u2019t know once he was contained if we were going to get 30 more patients. We just didn\u2019t know,\u2019\u2019 Mesnikoff said.<\/p>\n

Mesnikoff, who teaches stress management for Memorial employees, said that in a crisis, it is important for employees to manage their stress actively.<\/p>\n

\u201cIn the moment, do intentional stress management \u2013 take deep breaths, pause for a moment, relax your shoulders and jaw, recognizing that the tragedy is happening but you are not personally in danger in that moment. You see someone who has been harmed or injured, you see everything on the news and \u00a0it is easy for your own fight or flight reaction to kick in. So, you need to remind yourself that this is serious, and you need to respond, but unless there is an actual immediate threat to your own safety, consciously relaxing your muscles and letting that adrenaline go will actually help you perform better with less chance of a negative reaction after.\u2019\u2019<\/p>\n

\u201cStress management really has to be an ongoing practice. It\u2019s not something you only do when you have a traumatic event. It really has to be. If you decided that Thursday night, you were going to stay up late going out with friends, or playing a video game. No, I don\u2019t need to be too sharp tomorrow.<\/p>\n

\u201cYou just never know with our kind of work \u2013 you never know when it\u2019s going to be a quiet day or the worse day we\u2019ve ever seen. And so you always have to be maintaining yourself.\u2019\u2019<\/p>\n","protected":false},"excerpt":{"rendered":"

Minutes after a lone gunman opened fire, an emergency alert went out at Memorial Hospital: \u201cActive shooter reported in progress at Planned Parenthood. Unknown victim total at this time\u2026\u201d With that alert, Memorial readied for victims of the shooting that was still unfolding five miles away. Within minutes, more than 20 people from Memorial and […]<\/p>\n","protected":false},"author":20,"featured_media":1918,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"categories":[8],"tags":[423,55,263],"class_list":["post-4997","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","tag-colorado-springs","tag-memorial-hospital","tag-university-of-colorado-hospital"],"acf":[],"yoast_head":"\nMemorial dons \u2018game face\u2019 when mass shooting unfolds last week - UCHealth Today<\/title>\n<meta name=\"description\" content=\"Minutes after a lone gunman opened fire, an emergency alert went out at Memorial Hospital: \u201cActive shooter reported in progress at Planned Parenthood. 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