{"id":4882,"date":"2016-03-02T00:00:00","date_gmt":"2016-03-02T07:00:00","guid":{"rendered":"https:\/\/www.uchealth.org\/today\/2016\/03\/02\/act-shows-the-way-to-integrated-care\/"},"modified":"2021-07-08T12:34:44","modified_gmt":"2021-07-08T18:34:44","slug":"act-shows-the-way-to-integrated-care","status":"publish","type":"post","link":"https:\/\/www.uchealth.org\/today\/act-shows-the-way-to-integrated-care\/","title":{"rendered":"ACT shows the way to integrated care"},"content":{"rendered":"<div style=\"margin-top: 0px; margin-bottom: 0px;\" class=\"sharethis-inline-share-buttons\" ><\/div><p>The results are in from a pioneering five-year, $3.9 million experiment to see how eight primary care practices and three mental health centers across Colorado might integrate behavioral health and primary care. The biggest finding, the Advancing Care Together (<a href=\"http:\/\/www.advancingcaretogether.org\/\">ACT<\/a>) program\u2019s leaders at the University of Colorado School of Medicine say, is that integrated care can be done well in different types of clinics with diverse patient populations \u2013 but that local practices gain from the flexibility to tailor the approach to their particular circumstances rather than adopting one-size-fits-all templates.<\/p>\n<p>That\u2019s good news for UCHealth, which views care integration as central to its primary care practice transformation efforts.<\/p>\n<p>The findings, published as a <a href=\"https:\/\/www.jabfm.org\/content\/28\/Supplement_1\">special supplement<\/a> to the <em>Journal of the American Board of Family Medicine<\/em> (JABFM), also pointed out two major issues that must be solved to enable integrated care on a large scale: improving electronic health records to enable better data capture and sharing across primary care and behavioral health, and reforming payment approaches to make sure clinics providing behavioral health services can afford to do it.<\/p>\n<p><strong>Different strokes<\/strong><\/p>\n<p>\u201cAdvancing Care Together\u2019s primary goal was to change practice,\u201d Green said. \u201cAnd our method for doing that was to work with people with their own ideas and their own communities \u2013 not tell them what to do, but invite them to tell us what they thought they could do under local conditions.\u201d<\/p>\n<p>The clinics received up to $50,000 a year for three years, mostly for evaluation services and learning activities; many spent far more than that, Green said. \u201cThis was closer to maybe $15 million worth of work \u2013 just a huge amount of work by these amazing people.\u201d<\/p>\n<p>One of ACT\u2019s defining features was the diversity of the 11 participating clinics, which represented a range of publicly and privately owned, rural and urban. Denver Health and Kaiser Permanente, Green and colleagues assumed, would tackle care integration differently than Midvalley Family Practice in Basalt or Plan de Salud del Valle in Brighton. They were right.<\/p>\n<p>The practices were well-motivated. There is no shortage of data showing that integrating primary care and behavioral health \u2013 which encompasses mental health and substance use disorder conditions, health behavior change, life stressors and crises, and stress-related physical symptoms \u2013 pays off both financially and in terms of patient well-being. On the financial side, Steve Melek, an actuary and principal at Milliman who worked with the ACT team, estimates that care integration could save the U.S. health care system $26 to $48 billion \u2013 roughly 5 percent to 10 percent of the $525 billion spent each year on patients with behavioral conditions. He adds that those with behavioral conditions typically cost the health care system double to triple that of the average patient.<\/p>\n<p>The ACT report further highlights the prevalence of the problem: 20 percent of primary visits are mental health related; 67 percent of adults with behavioral health disorders don\u2019t get proper treatment; depression goes undiagnosed in more than half of primary care patients; two-thirds of primary care providers are unable to connect patients with outpatient behavioral health providers due to a shortage of providers and barriers created by insurance; depression and anxiety comprise two of the top five conditions driving overall health care cost (obesity, arthritis and back\/neck pain round out that woeful list).<\/p>\n<p><a href=\"https:\/\/medschool.cuanschutz.edu\/family-medicine\">Larry Green, MD<\/a>, a CU School of Medicine Department of Family Medicine physician, and Maribel Cifuentes, RN, BSN, led the study. The Colorado Health Foundation paid for it.<\/p>\n<p><strong>Key points<\/strong><\/p>\n<p>What did the ACT program find? While what worked varied from practice to practice, a few things stood out:<\/p>\n<figure id=\"attachment_2315\" aria-describedby=\"caption-attachment-2315\" style=\"width: 300px\" class=\"wp-caption alignright\"><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-2315\" src=\"https:\/\/uchealth-wp-uploads.s3.amazonaws.com\/wp-content\/uploads\/sites\/6\/1970\/01\/28145029\/EXT_021716_CifuentesGreen-scaled.webp\" alt=\"\" width=\"300\" height=\"224\" srcset=\"https:\/\/uchealth-wp-uploads.s3.amazonaws.com\/wp-content\/uploads\/sites\/6\/1970\/01\/28145029\/EXT_021716_CifuentesGreen-scaled.webp 1600w, https:\/\/uchealth-wp-uploads.s3.amazonaws.com\/wp-content\/uploads\/sites\/6\/1970\/01\/28145029\/EXT_021716_CifuentesGreen-300x224.webp 300w, https:\/\/uchealth-wp-uploads.s3.amazonaws.com\/wp-content\/uploads\/sites\/6\/1970\/01\/28145029\/EXT_021716_CifuentesGreen-1024x766.webp 1024w, https:\/\/uchealth-wp-uploads.s3.amazonaws.com\/wp-content\/uploads\/sites\/6\/1970\/01\/28145029\/EXT_021716_CifuentesGreen-768x575.webp 768w, https:\/\/uchealth-wp-uploads.s3.amazonaws.com\/wp-content\/uploads\/sites\/6\/1970\/01\/28145029\/EXT_021716_CifuentesGreen-1536x1149.webp 1536w, https:\/\/uchealth-wp-uploads.s3.amazonaws.com\/wp-content\/uploads\/sites\/6\/1970\/01\/28145029\/EXT_021716_CifuentesGreen-150x112.webp 150w, https:\/\/uchealth-wp-uploads.s3.amazonaws.com\/wp-content\/uploads\/sites\/6\/1970\/01\/28145029\/EXT_021716_CifuentesGreen-200x150.webp 200w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><figcaption id=\"caption-attachment-2315\" class=\"wp-caption-text\">Maribel Cifuentes, RN, BSN, and Larry Green, MD, of the CU School of Medicine\u2019s Department of Family Medicine. Green and Cifuentes led the five-year, $3.9 million ACT behavioral health integration project.<\/figcaption><\/figure>\n<ul>\n<li>Facilitation helps \u2013 that is, bringing in a coach from outside the clinic to shepherd the changes needed to integrate care pays dividends. Clinics are running full-out already, Green says, and benefit from someone who can help to streamline the process.<\/li>\n<li>Screening all patients for depression helps \u2013 with the caveat that practices lacking the resources to handle the depression find rightly avoid it, Green says. There are, he adds, \u201cwell-established ethical principles saying you shouldn\u2019t systematically look for things, tell people that they have them, and say, \u2018good luck.\u2019\u201d<\/li>\n<li>Changing around <a href=\"https:\/\/www.jabfm.org\/content\/28\/Supplement_1\/S52.full\">workspaces<\/a> in such a way that behavioral health professionals and primary care providers easily intermingle can pay off in better communications.<\/li>\n<li>Integration saves money, but it <a href=\"https:\/\/www.jabfm.org\/content\/28\/Supplement_1\/S86.full\">costs money<\/a>, too \u2013 money \u00a0that practices do not have and cannot afford in current payment models. It cost the 11 ACT practices an average of $64,000 to get rolling and an average of about $40 a month per patient after that, though the numbers varied widely depending on practice capacity and the scope of the intervention. The bottom line: While the costs are far from stratospheric by health care industry standards, practices will need financial help to get integrated care going and sustain it.<\/li>\n<li>Electronic health records generally do a poor job of collecting and sharing combined behavioral and physical health data. But work spearheaded by Cifuentes showed that rather than waiting for EHR vendors to catch up to the integrated-care vanguard, several ACT practices found serviceable <a href=\"https:\/\/www.jabfm.org\/content\/28\/Supplement_1\/S63\">workarounds<\/a>.<\/li>\n<\/ul>\n<p>The JABFM reports go into detail in these and other areas, including <a href=\"https:\/\/www.jabfm.org\/content\/28\/Supplement_1\/S41.full\">preparing the workforce<\/a> for care integration; <a href=\"https:\/\/www.jabfm.org\/content\/28\/Supplement_1\/S52.full\">designing clinical workspace<\/a>; and building strategies that cover <a href=\"https:\/\/www.jabfm.org\/content\/28\/Supplement_1\/S32.full\">staffing, scheduling and engagement<\/a>. The authors teamed with the leaders of a second, related Integration Workforce Study led by Benjamin Miller, PsyD, director of\u00a0 the Eugene S. Farley, Jr. Health Policy Center at the CU School of Medicine, to come up with five \u201c<a href=\"https:\/\/www.jabfm.org\/content\/28\/Supplement_1\/S7.abstract\">organizing constructs<\/a>\u201d that shape integrated practices as well as the \u201c<a href=\"https:\/\/www.jabfm.org\/content\/28\/Supplement_1\/S21.full\">three Cs<\/a>\u201d \u2013 consulting, coordinating and collaborating \u2013 of interdisciplinary professionals, which evolve to enable team-based care.<\/p>\n<p>Taken together, it\u2019s pathbreaking work, says <a href=\"https:\/\/medschool.cuanschutz.edu\/family-medicine\">Frank deGruy, MD<\/a>, chairman of CU\u2019s Department of Family Medicine and a longtime evangelist for integrated care.<\/p>\n<p>\u201cThis is the most significant empirical advance in integrated care since the beginning of time,\u201d deGruy said. \u201cThis is a very big deal.\u201d<\/p>\n<p><strong>The road ahead<\/strong><\/p>\n<p>That said, he and others agree that there\u2019s much work to do. To continue to move forward, information barriers presented by today\u2019s EHRs need to come down. Insurers need to join with providers in sharing the costs of integrated care, which doesn\u2019t adequately happen now (UCHealth\u2019s A.F. Williams Family Medicine Clinic, which has been working on care integration for years, has only been able to do so because deGruy\u2019s department helps foot the bill). According to Melek, the savings gained from integration more than justify it: Allocating just 10 percent of savings to psychiatrists could boost their average annual earnings 50 percent, he says.<\/p>\n<p>The health care ecosystem around primary care needs to evolve quickly, too, Miller adds, because \u201cpeople are doing things so innovative that there are no payments and policies to support them.\u201d The changes needed to make integrated care the norm extend well beyond the clinic, into the technical, the financial, the administrative, and the policy realms. In Colorado, for example, there are multiple agencies responsible for behavioral health, Miller says. This perpetuates fragmentation, which is not in the best interest of those on the ground trying to integrate care, he maintains.<\/p>\n<p>The good news is, Colorado is at the forefront of making these sorts of changes. The state is ramping up work on a four-year, $65 million State Innovation Model (SIM) grant from the federal Centers for Medicare and Medicaid Innovation. The aim is to integrate care in 400 Colorado primary care practices and community health centers representing 80 percent of the state\u2019s residents by 2019. Six UCHealth practices are among the SIM vanguard.<\/p>\n<p>Green says ACT\u2019s findings are informing the SIM grant effort, which he called \u201cColorado\u2019s major next step in the journey to care integration.\u201d<\/p>\n<p>As much as anything else, he adds, ACT shows that \u201cit\u2019s not possible to say in the U.S. anymore that folks aren\u2019t interested in integrating care and don\u2019t want to.\u201d In addition, while none of the ACT practices achieved their full aspirations, he says, they all made progress \u2013 and none of them want to go back to the old status quo.<\/p>\n<p>\u201cAll of them moved the dial,\u201d Green said. \u201cAnd whatever their movement was, in whatever direction, they\u2019re not going back. These innovators deserve our deepest thanks.<\/p>\n<p>\u201cPeople need and want integrated care,\u201d he continued.\u00a0\u201cPractices want to provide it. It makes good business sense. We know it can be done and much about how to do it.\u00a0Millions of people are waiting for us to get it done.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The results are in from a pioneering five-year, $3.9 million experiment to see how eight primary care practices and three mental health centers across Colorado might integrate behavioral health and primary care. The biggest finding, the Advancing Care Together (ACT) program\u2019s leaders at the University of Colorado School of Medicine say, is that integrated care [&hellip;]<\/p>\n","protected":false},"author":23,"featured_media":2315,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"categories":[5],"tags":[351],"class_list":["post-4882","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-innovative-care","tag-primary-care"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>ACT shows the way to integrated care - UCHealth Today<\/title>\n<meta name=\"description\" content=\"The results are in from a pioneering five-year, $3.9 million experiment to see how eight primary care practices and three mental health centers across Colorado might integrate behavioral health and primary care. 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