{"id":4714,"date":"2016-07-06T00:00:00","date_gmt":"2016-07-06T06:00:00","guid":{"rendered":"https:\/\/www.uchealth.org\/today\/2016\/07\/06\/for-uchealth-chief-innovation-officer-the-future-is-now\/"},"modified":"2023-04-21T13:49:53","modified_gmt":"2023-04-21T19:49:53","slug":"for-uchealth-chief-innovation-officer-the-future-is-now","status":"publish","type":"post","link":"https:\/\/www.uchealth.org\/today\/for-uchealth-chief-innovation-officer-the-future-is-now\/","title":{"rendered":"For UCHealth chief innovation officer, the future is now"},"content":{"rendered":"
<\/div>

On a Friday afternoon last week, Richard Zane smiled when asked about the goals he\u2019s set in his new position as chief innovation officer for UCHealth, announced by President and CEO Liz Concordia June 28.<\/p>\n

He\u2019d been in the position only two days, he reminded a visitor. But he\u2019s also the guy who led the overhaul of emergency care delivery at University of Colorado Hospital<\/a> shortly after being named chair of the Department of Emergency Medicine<\/a> at the University of Colorado School of Medicine in 2012. He\u2019s gone on to play important roles in extending the ED process improvement initiative at other UCHealth hospitals; developing UCHealth\u2019s DocLine<\/a> for referring physicians; and expanding patient access through freestanding emergency departments through a partnership with Adeptus<\/a> Health Inc.<\/p>\n

\"\"
Richard Zane, MD, is UCHealth\u2019s first chief innovation officer.<\/figcaption><\/figure>\n

So it didn\u2019t take long for Zane to begin talking about what he plans to do in his new job \u2013 he retains his positions as department chair at CU as well as executive director of emergency services for UCHealth \u2013 and how he will help fulfill the three main goals Concordia outlined in her announcement. These include overseeing and managing system-wide process improvement; implementing \u201cnovel technologies\u201d across the system; and building partnerships with other innovators, both internal and external, to develop new technologies.<\/p>\n

Leading the digital charge<\/strong><\/p>\n

Broadly speaking, Zane said, UCHealth aspires to be \u201ca care delivery system everyone wants to emulate. We want to be mentioned in the same breath as other innovative institutions.\u201d He cited Partners Healthcare in Boston, the Cleveland Clinic, Mayo and Stanford as prominent examples. The goal, he added, \u201cis not innovation for innovation\u2019s sake,\u201d but rather to find ways to \u201credefine how health care is delivered to meet the needs of patients and make providers more efficient in delivering safe, high-quality care.\u201d<\/p>\n

Zane said he wants to focus right away on further developing digital health services that improve patient access and assist providers in the community. He cited as examples e-urgent care; e-ICUs to assist community providers with remote consultations; health \u201ckiosks,\u201d or \u201cmicro-encounter spaces,\u201d equipped with video screens and devices to measure and send patients\u2019 health information to providers; and online, patient-directed scheduling of appointments.<\/p>\n

These and other telehealth services dovetail with UCHealth\u2019s rapid expansion along the Front Range, with new hospitals built or in the works in Broomfield, Longmont, Colorado Springs, Highlands Ranch and Greeley, Zane said. The idea is to make care more accessible for patients in their own communities through a variety of convenient avenues.<\/p>\n

\u201cWe\u2019re growing fast and building hospitals as part of the decentralization of health care,\u201d Zane said. \u201cWe want to deliver community care, enabled by technology. It\u2019s not just more efficient; it\u2019s more mobile. With telehealth, we can provide patients with a near-virtual interaction with a subspecialist.\u201d<\/p>\n

Mining the data<\/strong><\/p>\n

Tapping further into the power of the Epic electronic health record (EHR) is another priority for Zane. He believes that providers in the coming years will be able use data from the EHR to make better and more sophisticated clinical decisions about patient care. One example: using \u201cnatural language processing,\u201d a technology which can be used to extract clinical information electronically from providers\u2019 unstructured free text in the EHR. The winnowed data could then be assimilated into dashboards with relevant, evidence-based information about, say, a patient\u2019s chest pain for a provider to review.<\/p>\n

Solutions of this type are necessary, in Zane’s view, because the amount of information generated in health care today threatens to overwhelm providers \u2013 unless they have a way to tame it. \u201cMedicine has evolved to become a myriad of inputs, and it\u2019s not reasonable to assume that human beings can handle it alone,\u201d Zane said.<\/p>\n

He also foresees the development of remote tracking devices in the form of wristbands worn by patients. While the idea might conjure images of ankle bracelets to track the comings and goings of felons, these devices would instead electronically consume physiologic and biometric input from patients and transmit it to their providers to analyze. The technology would be a boon for providers managing patients with chronic conditions like heart failure, enabling them to look for clinical \u201charbingers of early illness,\u201d like sodium levels or fluid retention, even before symptoms appear, Zane said.<\/p>\n

Such innovations will become more and more frequent in the years to come, Zane believes. \u201cHealth care is now one-sixth of the economy, and investment in digital health has grown exponentially,\u201d he said. \u201cThe landscape is ripe for disruption.”<\/p>\n

Helpful detours<\/strong><\/p>\n

Positive disruptions are already occurring every day throughout the UCHealth system, Zane pointed out. For example, technology from California-based company LeanTaaS<\/a>, implemented in 2015, helped to slash wait times for infusion patients in the University of Colorado Cancer Center by analyzing staffing, volume and other variables. Work is now underway to use the technology to free up OR block time with improved efficiencies and scheduling. UCHealth is a pilot customer and partner with LeanTaas in the effort.<\/p>\n

The innovative efforts have no defined end point, Zane said, but he expects in the near term to lay out a \u201croad map\u201d that demonstrates \u201can understanding of the available infrastructure and the opportunities we have to improve health care delivery.\u201d That will mean putting two or three solutions in place in the next year to improve the patient experience, he said.<\/p>\n

The road forward will doubtlessly lead to new ideas to be explored in partnership with biotech start-ups and multinational corporations, Zane said. But however sophisticated they may be, ultimately, the goals for UCHealth are straightforward and part of its core mission.<\/p>\n

\u201cWe want to find ways to optimize care and our ability to deliver it to patients who have a greater ability to access us,\u201d he said.<\/p>\n","protected":false},"excerpt":{"rendered":"

On a Friday afternoon last week, Richard Zane smiled when asked about the goals he\u2019s set in his new position as chief innovation officer for UCHealth, announced by President and CEO Liz Concordia June 28. He\u2019d been in the position only two days, he reminded a visitor. But he\u2019s also the guy who led the […]<\/p>\n","protected":false},"author":2143,"featured_media":2907,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"categories":[5],"tags":[234,235],"class_list":["post-4714","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-innovative-care","tag-department-of-emergency-medicine","tag-emergency-care"],"acf":[],"yoast_head":"\nFor UCHealth chief innovation officer, the future is now - UCHealth Today<\/title>\n<meta name=\"description\" content=\"UCHealth Chief Innovation Officer Richard Zane aims to help UCHealth improve patient care by sparking new ideas and solutions.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.uchealth.org\/today\/for-uchealth-chief-innovation-officer-the-future-is-now\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"For UCHealth chief innovation officer, the future is now\" \/>\n<meta property=\"og:description\" content=\"UCHealth Chief Innovation Officer Richard Zane aims to help UCHealth improve patient care by sparking new ideas and solutions.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.uchealth.org\/today\/for-uchealth-chief-innovation-officer-the-future-is-now\/\" \/>\n<meta property=\"og:site_name\" content=\"UCHealth Today\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/uchealthorg\/\" \/>\n<meta property=\"article:published_time\" content=\"2016-07-06T06:00:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-04-21T19:49:53+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/uchealth-wp-uploads.s3.amazonaws.com\/wp-content\/uploads\/sites\/6\/1970\/01\/28144726\/EXT_070716_Richard20Zane.jpg\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Tyler Smith\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@uchealth\" \/>\n<meta name=\"twitter:site\" content=\"@uchealth\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Tyler Smith\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.uchealth.org\/today\/for-uchealth-chief-innovation-officer-the-future-is-now\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.uchealth.org\/today\/for-uchealth-chief-innovation-officer-the-future-is-now\/\"},\"author\":{\"name\":\"Tyler Smith\",\"@id\":\"https:\/\/www.uchealth.org\/today\/#\/schema\/person\/98c85c0e40c4933eedcec2cd054f349d\"},\"headline\":\"For UCHealth chief innovation officer, the future is now\",\"datePublished\":\"2016-07-06T06:00:00+00:00\",\"dateModified\":\"2023-04-21T19:49:53+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.uchealth.org\/today\/for-uchealth-chief-innovation-officer-the-future-is-now\/\"},\"wordCount\":983,\"publisher\":{\"@id\":\"https:\/\/www.uchealth.org\/today\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.uchealth.org\/today\/for-uchealth-chief-innovation-officer-the-future-is-now\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/uchealth-wp-uploads.s3.amazonaws.com\/wp-content\/uploads\/sites\/6\/1970\/01\/28144726\/EXT_070716_Richard20Zane.webp\",\"keywords\":[\"Department of Emergency Medicine\",\"Emergency care\"],\"articleSection\":[\"Innovative care\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.uchealth.org\/today\/for-uchealth-chief-innovation-officer-the-future-is-now\/\",\"url\":\"https:\/\/www.uchealth.org\/today\/for-uchealth-chief-innovation-officer-the-future-is-now\/\",\"name\":\"For UCHealth chief innovation officer, the future is now - 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