{"id":4697,"date":"2016-09-27T00:00:00","date_gmt":"2016-09-27T06:00:00","guid":{"rendered":"https:\/\/www.uchealth.org\/today\/2016\/09\/27\/the-patients-go-to\/"},"modified":"2019-02-27T10:38:00","modified_gmt":"2019-02-27T17:38:00","slug":"the-patients-go-to","status":"publish","type":"post","link":"https:\/\/www.uchealth.org\/today\/the-patients-go-to\/","title":{"rendered":"The patient\u2019s go-to"},"content":{"rendered":"<div style=\"margin-top: 0px; margin-bottom: 0px;\" class=\"sharethis-inline-share-buttons\" ><\/div><p>Jerry Clemons thought he had found the smartest man in the hospital.<\/p>\n<p>\u201cDan\u2019s the man,\u201d said Clemons, who recently completed 45 treatments of radiation for prostate cancer at UCHealth Cancer Center in Fort Collins. \u201cWhen I didn\u2019t have answers, Dan did.\u201d<\/p>\n<figure id=\"attachment_2963\" aria-describedby=\"caption-attachment-2963\" style=\"width: 300px\" class=\"wp-caption alignright\"><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-2963\" src=\"https:\/\/uchealth-wp-uploads.s3.amazonaws.com\/wp-content\/uploads\/sites\/6\/1970\/01\/28144713\/EXT_Nurse20navigator_daniel20Norfolk.webp\" alt=\"\" width=\"300\" height=\"200\" srcset=\"https:\/\/uchealth-wp-uploads.s3.amazonaws.com\/wp-content\/uploads\/sites\/6\/1970\/01\/28144713\/EXT_Nurse20navigator_daniel20Norfolk.webp 600w, https:\/\/uchealth-wp-uploads.s3.amazonaws.com\/wp-content\/uploads\/sites\/6\/1970\/01\/28144713\/EXT_Nurse20navigator_daniel20Norfolk-300x200.webp 300w, https:\/\/uchealth-wp-uploads.s3.amazonaws.com\/wp-content\/uploads\/sites\/6\/1970\/01\/28144713\/EXT_Nurse20navigator_daniel20Norfolk-150x100.webp 150w, https:\/\/uchealth-wp-uploads.s3.amazonaws.com\/wp-content\/uploads\/sites\/6\/1970\/01\/28144713\/EXT_Nurse20navigator_daniel20Norfolk-200x133.webp 200w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><figcaption id=\"caption-attachment-2963\" class=\"wp-caption-text\">Daniel Norfolk is one of about 40 nurse navigators throughout UCHealth who help lead patients through their tough health care journeys. Norfolk helps patients at UCHealth\u2019s Cancer Center in Fort Collins.<\/figcaption><\/figure>\n<p>&#8220;Dan&#8221; is Daniel Norfolk, (pictured above)\u00a0a registered nurse with more than a decade of oncology experience and one of 40 people throughout UCHealth who serve as nurse navigators.<\/p>\n<p>\u201cMy goal is to bring down anxiety,\u201d Norfolk said. \u201cAs patients are trying to grasp everything dealing with their new health issue, I can help lead them.\u201d<\/p>\n<p>The nurse navigator\u2019s role is three-pronged: provide education on the diagnosis and treatment; connect the patient to services, such as rehab or dietary programs; and break down barriers to the patient getting well, such as addressing financial or transportation issues.<\/p>\n<p>Nurse navigators are a key component to making sure patients have access to high-quality care, said Joann Lovins, director of oncology for UCHealth Northern Colorado.<\/p>\n<p>\u201cWhen you first come down with cancer, it\u2019s a really scary thing,\u201d Clemons said. \u201cYou have so many questions.\u201d<\/p>\n<p>Clemons and his wife, Kathy, were first introduced to Norfolk in March during their first visit with radiation oncologist Dr. Joshua Petit, of UCHealth. During the entire two-hour meeting, Norfolk took notes. Afterward, he handed Clemons those notes and his business card and told him to call with any questions.<\/p>\n<p>\u201cThere is so much information given at these first meetings that only about 20 percent is retained,\u201d Norfolk explained. But it wasn\u2019t just the first meeting that Norfolk attended; he accompanied the Clemons family on their entire journey through treatment.<\/p>\n<p>\u201cEvery time I had a question I would call Dan,\u201d Clemons said. \u201cAnd I was shocked. Dan was on the other end of the line every time. When you first start out, you have many questions concerning your illness. Dan was the man.\u201d<\/p>\n<p>Kathy also had questions.<\/p>\n<p>\u201cI think I talked to Dan more than Jerry did,\u201d Kathy said. \u201cThe worst thing in the world is wondering and trying to get answers and then having to leave a message or get the run-around. Dan was prompt and always followed through, whether it was having the answer right then or checking with Dr. Petit.\u201d<\/p>\n<p>Oncology is one of the more complex health care paths to navigate, Lovins said. Depending on the type and severity of cancer, a patient can have more than 100 different appointments in their first year. Clemons is on a hormone suppression therapy program, and he requires a shot every three months. Two months into that therapy, he started radiation therapy, which is five days a week for nine weeks. He also meets with Petit once a week.<\/p>\n<p>Patients also have access to numerous resources outside their doctor visits. They can use the center\u2019s Wellness Place, which includes access to massage therapy, nutritional services and support groups. A navigator helps coordinate all these services for the patient.<\/p>\n<p>\u201cDan is the person that helps make it better for the patient,\u201d Petit said. \u201cHe reduces that burden by coordinating everything. And that coordination then allows us to do things more efficiently for the patient by using the resources we have for them. Nurse navigators like Dan make it all happen.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Jerry Clemons thought he had found the smartest man in the hospital. \u201cDan\u2019s the man,\u201d said Clemons, who recently completed 45 treatments of radiation for prostate cancer at UCHealth Cancer Center in Fort Collins. \u201cWhen I didn\u2019t have answers, Dan did.\u201d &#8220;Dan&#8221; is Daniel Norfolk, (pictured above)\u00a0a registered nurse with more than a decade of [&hellip;]<\/p>\n","protected":false},"author":2164,"featured_media":2963,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"categories":[5],"tags":[28,48,49,64],"class_list":["post-4697","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-innovative-care","tag-cancer-care-oncology","tag-cancer-center","tag-cancer-treatment","tag-cancer-wellness"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>The patient\u2019s go-to - UCHealth Today<\/title>\n<meta name=\"description\" content=\"Jerry Clemons thought he had found the smartest man in the hospital. \u201cDan\u2019s the man,\u201d said Clemons, who recently completed 45 treatments of radiation for prostate cancer at UCHealth Cancer Center in Fort Collins. \u201cWhen I didn\u2019t have answers, Dan did.\u201d &#8220;Dan&amp;#8221...\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.uchealth.org\/today\/the-patients-go-to\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The patient\u2019s go-to\" \/>\n<meta property=\"og:description\" content=\"Jerry Clemons thought he had found the smartest man in the hospital. \u201cDan\u2019s the man,\u201d said Clemons, who recently completed 45 treatments of radiation for prostate cancer at UCHealth Cancer Center in Fort Collins. \u201cWhen I didn\u2019t have answers, Dan did.\u201d &#8220;Dan&#8221; 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