{"id":39151,"date":"2021-04-25T23:00:34","date_gmt":"2021-04-26T05:00:34","guid":{"rendered":"https:\/\/www.uchealth.org\/today\/?p=39151"},"modified":"2023-08-10T09:07:15","modified_gmt":"2023-08-10T15:07:15","slug":"nikki-caputo","status":"publish","type":"post","link":"https:\/\/www.uchealth.org\/today\/nikki-caputo\/","title":{"rendered":"Nikki Caputo"},"content":{"rendered":"<div style=\"margin-top: 0px; margin-bottom: 0px;\" class=\"sharethis-inline-share-buttons\" ><\/div><figure id=\"attachment_39248\" aria-describedby=\"caption-attachment-39248\" style=\"width: 640px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-39248 size-large\" src=\"https:\/\/uchealth-wp-uploads.s3.amazonaws.com\/wp-content\/uploads\/sites\/6\/2021\/05\/21145924\/Nikki-Caputo-primary.jpgtiny.webp\" alt=\"Nikki Caputo\" width=\"640\" height=\"400\" srcset=\"https:\/\/uchealth-wp-uploads.s3.amazonaws.com\/wp-content\/uploads\/sites\/6\/2021\/05\/21145924\/Nikki-Caputo-primary.jpgtiny.webp 1200w, https:\/\/uchealth-wp-uploads.s3.amazonaws.com\/wp-content\/uploads\/sites\/6\/2021\/05\/21145924\/Nikki-Caputo-primary.jpgtiny-300x188.webp 300w, https:\/\/uchealth-wp-uploads.s3.amazonaws.com\/wp-content\/uploads\/sites\/6\/2021\/05\/21145924\/Nikki-Caputo-primary.jpgtiny-1024x640.webp 1024w, https:\/\/uchealth-wp-uploads.s3.amazonaws.com\/wp-content\/uploads\/sites\/6\/2021\/05\/21145924\/Nikki-Caputo-primary.jpgtiny-768x480.webp 768w, https:\/\/uchealth-wp-uploads.s3.amazonaws.com\/wp-content\/uploads\/sites\/6\/2021\/05\/21145924\/Nikki-Caputo-primary.jpgtiny-150x94.webp 150w, https:\/\/uchealth-wp-uploads.s3.amazonaws.com\/wp-content\/uploads\/sites\/6\/2021\/05\/21145924\/Nikki-Caputo-primary.jpgtiny-200x125.webp 200w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><figcaption id=\"caption-attachment-39248\" class=\"wp-caption-text\">Nikki Caputo<\/figcaption><\/figure>\n<h2><strong>Digital expert traces roots to hospital cafeteria<\/strong><\/h2>\n<p>When Nikki Caputo hears about a child who didn\u2019t vomit in anticipation of his hospital visit or a woman who endured a painful procedure with nary a whimper, she\u2019s done her job.<\/p>\n<p>Caputo, UCHealth\u2019s senior director of experience, innovation and best practice, uses digital technology to improve the lives of patients she likely will never meet. The virtual reality program she leads with her team and dedicated clinical champions, lets patients escape to a sandy beach, traverse the Grand Canyon on the Colorado River or take a hot air balloon ride. VR is used throughout UCHealth to help patients manage anxiety or pain.<\/p>\n<p>\u201cA lot of people think technology disconnects us from each other,\u201d Caputo said recently. \u201cMy job is to show how technology adds value to the human connection.\u201d<\/p>\n<p>With the passion of an evangelist and data-driven focus of a marketer, Caputo convinced others VR was neither fad nor fluke. After extensive research, and meeting with a VR-focused company whose values aligned with UCHealth\u2019s, Caputo advocated for a system-wide pilot. Data from the University of Colorado Hospital, UCHealth Memorial Hospital and the infusion center at the Harmony campus in Fort Collins backed up the idea. But it was a patient comment that stuck.<\/p>\n<p>\u201cWe had a woman say we made her forget she had cancer,\u201d Caputo said. \u201cThat told me I\u2019d done my job today and motivated me to ask what I can do tomorrow to make that patient\u2019s experience better.\u201d<\/p>\n<p>Caputo is well-versed in the latest technology. She\u2019s led a team that built an app to help patients navigate UCHealth hospitals and\u00a0to build Livi, UCHealth\u2019s foray into the world of conversational artificial intelligence. But it was her first hospital job that convinced her she wanted a career in health care.<\/p>\n<p>In high school, Caputo pumped gas and checked the engine oil level in customer\u2019s cars at a gas station in her small Minnesota hometown. After graduation, she worked in the PVH cafeteria. She staffed the cash register, stacked cups and got to run the pizza oven and grill. There, she saw commitment to patients and the health care mission.<\/p>\n<p>\u201cThe people I worked with were awesome,\u201d Caputo said. \u201cThey showed me what it meant to take pride in your work. They gave me an education I\u2019ll never forget.\u201d<\/p>\n<p>Caputo went back to Minnesota, managing a sandwich shop and selling Star Wars toys online while earning a degree in photojournalism and marketing. But she never forgot Colorado. After graduation, she landed a job in Denver at a marketing research firm where she processed and analyzed data. That job propelled her to enroll at Colorado State University where she earned a master\u2019s in health communication and focused on how entertainment media narrative can affect behavior and mental illness stigma.\u00a0 A chance meeting with the Poudre Valley Hospital foundation director led to an interview and a position coordinating events. From there, she worked in marketing communications positions for the foundation, Poudre Valley Health System and UCHealth. The self-described technology and data geek found her niche creating digital strategies to help people.<\/p>\n<p>\u201cWe all go through a variety of things,\u201d Caputo said. \u201cIt\u2019s important to build motivation every day and to understand what gets you out of bed in the morning. I encourage everyone to be honest with themselves, find your voice and to be laser-focused. Of course, no matter how driven you are toward your goals, head down to make a difference, life is too short to not remember the simplest life win: to be kind.\u201d<\/p>\n<p style=\"text-align: center\" align=\"center\"><span style=\"font-family: 'Arial',sans-serif\"><div class=\"su-row\">\n<div class=\"su-column su-column-size-2-3 su-column-centered\"><div class=\"su-column-inner su-u-clearfix su-u-trim\"><\/span><\/p>\n<p style=\"text-align: center\" align=\"center\"><strong><span style=\"font-family: 'Arial',sans-serif;color: #930718\">You Make Extraordinary Possible<\/span><\/strong><\/p>\n<p style=\"text-align: center\" align=\"center\"><span style=\"font-family: 'Arial',sans-serif\">Together, we recognize and honor the qualities within ourselves by shining a spotlight on how each and every one of us improve lives in big ways and small.<\/span><\/p>\n<p style=\"text-align: center\" align=\"center\"><span style=\"font-family: 'Arial',sans-serif\"><a href=\"https:\/\/uchealthpoints.isrewards.com\/Recognition\/Award\/FormFlex.aspx?pr=JAwX5qZPSOA=&#038;m=N\" class=\"su-button su-button-style-flat\" style=\"color:#FFFFFF;background-color:#A22343;border-color:#821c36;border-radius:56px\" target=\"_self\"><span style=\"color:#FFFFFF;padding:0px 26px;font-size:20px;line-height:40px;border-color:#be657c;border-radius:56px;text-shadow:none\"> Share a story<\/span><\/a><\/span><\/p>\n<p style=\"text-align: center\" align=\"center\"><span style=\"font-family: 'Arial',sans-serif\"><\/div><\/div>\n<\/div><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Digital expert traces roots to hospital cafeteria When Nikki Caputo hears about a child who didn\u2019t vomit in anticipation of his hospital visit or a woman who endured a painful procedure with nary a whimper, she\u2019s done her job. Caputo, UCHealth\u2019s senior director of experience, innovation and best practice, uses digital technology to improve the [&hellip;]<\/p>\n","protected":false},"author":22,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_relevanssi_hide_post":"on","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"Relevanssi image attachment filter Relevanssi index exclude","footnotes":""},"categories":[1],"tags":[4826],"class_list":["post-39151","post","type-post","status-publish","format-standard","hentry","category-uncategorized","tag-you-make-extraordinary-possible"],"acf":[],"yoast_head":"<!-- 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