{"id":28571,"date":"2020-01-13T10:25:19","date_gmt":"2020-01-13T17:25:19","guid":{"rendered":"https:\/\/www.uchealth.org\/today\/?p=28571"},"modified":"2020-01-14T13:40:30","modified_gmt":"2020-01-14T20:40:30","slug":"when-a-yeti-sends-you-to-the-emergency-department","status":"publish","type":"post","link":"https:\/\/www.uchealth.org\/today\/when-a-yeti-sends-you-to-the-emergency-department\/","title":{"rendered":"When a yeti sends you to the emergency department"},"content":{"rendered":"
<\/div>
\"This
Jake, Ben, Allie and Dr. Richard Gitter during a 2019 summer vacation to Steamboat. All photos courtesy of Dr. Richard Gitter.<\/figcaption><\/figure>\n

New Orleans native Dr. Richard Gitter<\/a> has been coming to Steamboat Springs for more than 30 years.<\/p>\n

\u201cI\u2019m a country boy at heart,\u201d said Gitter. \u201cMy kids and I have always loved the western feel and d\u00e9gag\u00e9 of Steamboat.\u201d<\/p>\n

\"A
Dr. Richard Gitter enjoys a horseback ride at Saddleback Ranch.<\/figcaption><\/figure>\n

Gitter and his children, Ben (23), Jake (21) and Allie (17) \u2013 \u201cour beauty\u201d \u2013 take advantage of many of Steamboat\u2019s offerings, including horseback riding, mountain biking, hiking, skiing and snowboarding.<\/p>\n

\u201cIt\u2019s just a great place to visit,\u201d he said, \u201cand I\u2019m hoping to retire here one day.\u201d<\/p>\n

Gitter\u2019s most recent visit, however, sent him to the emergency department at UCHealth Yampa Valley Medical Center<\/a> after a run-in with a yeti.<\/p>\n

Goodnight kiss<\/strong><\/h3>\n
\"A
Sound asleep, dreaming of chasing snowboarders, playing basketball and bossing around his shitzu-poodle sister.<\/figcaption><\/figure>\n

Yeti, Jake\u2019s 52-pound bulldog who came on the family\u2019s trip, was peacefully sleeping on the sofa of their condo about bedtime.<\/p>\n

\u201cHe was sound asleep with his tongue sticking out,\u201d said Gitter. \u201cI bent down to give him a kiss on the top of his head and startled him pretty good. He\u2019s got a big head and he popped it up. Being a bulldog, he\u2019s got an under bite and his tooth caught my chin and tore up through my lip.\u201d<\/p>\n

Because the face is so vascular, containing many capillaries and vessels near the surface, wounds to the face tend to bleed more than other parts of the body. That, coupled with the blood thinners Gitter takes, meant there was a fairly significant amount of blood.<\/p>\n

\u201cI told Jake we needed to go to the hospital,\u201d said Gitter. \u201cHe\u2019d been there with a broken wrist a few years ago and was treated really well. The shuttle from the condo took us right over.\u201d<\/p>\n

Quick attention, impeccable care<\/strong><\/h3>\n

When they reached the emergency department, Jake checked in with the patient access representative.<\/p>\n

\u201cI asked for the triage nurse right away,\u201d said Gitter. \u201cShe was there literally seconds later. I explained that I was a cardiothoracic surgeon, that I was on blood thinners and had sustained a deep laceration to my lip.\u201d<\/p>\n

\"This
Yeti the bulldog.<\/figcaption><\/figure>\n

While Jake finished the registration process, Gitter was taken immediately back to be seen. Dr. Laura Sehnert<\/a> provided an initial medical assessment.<\/p>\n

\u201cWhen I see a patient, whether old or young, male or female, physician or not, my goal is to establish a connection,\u201d said Sehnert. \u201cThe medicine is always interesting and what we\u2019re passionate about, but the connection makes us thrive. Our connection was easy, given that we are both physicians and usually aren\u2019t on the patient end of things.\u201d<\/p>\n

Sehnert agreed with Gitter\u2019s self-diagnosis of a deep facial laceration, but rather than sew the wound herself, recommended on-call oral and maxillofacial surgeon Dr. Greg Pyle<\/a> do so.<\/p>\n

\u201cI did a layered closure, which went well,\u201d said Pyle. \u201cJake watched the procedure, as he said he had an interest in medicine and had toyed with pursuing a career as a pediatric orthopedic surgeon.\u201d<\/p>\n

\u201cIt was a bit of a role reversal, Jake and me,\u201d said Gitter. \u201cHe was my \u2018assistant\u2019 back when he was young when I\u2019d help his friends with various cuts and injuries playing on the streets of Alabama.\u201d<\/p>\n

Wound clean and closed shut, Gitter and Jake found themselves leaving the hospital as quickly as they had arrived.<\/p>\n

The importance of kindness<\/strong><\/h3>\n
\"Dr.
Dr. Richard Gitter and his son, Ben, with Sleeping Giant in the background, during their spring 2019 visit to Steamboat.<\/figcaption><\/figure>\n

Gitter returned home to New Orleans the next day, still in awe of the personal, individualized care he received.<\/p>\n

\u201cFrom the minute I walked in the emergency department to the nurse walking me out, I was treated like I mattered,\u201d said Gitter. \u201cThe warm, kind reception I received \u2013 that\u2019s what a patient wants. They were there for me in a reassuring way that gave me the confidence as a patient that they were invested in the care I needed.\u201d<\/p>\n

As a surgeon, Gitter has spent years taking care of general surgery and trauma patients, yet it was his experience as a patient that provided him with a subtle reminder of the importance of truly caring for patients.<\/p>\n

\u201cThe way I was treated is how every physician should treat his or her patients,\u201d he said. \u201cThe emergency department was busy when I came in, and yet the levels of expertise and demonstrations of excellence that I received and witnessed were incredible. I cannot say enough superlatives about the care I received.\u201d<\/p>\n

Gitter said the hospital is an asset for the town and more importantly, the people visiting Steamboat Springs.<\/p>\n

\u201cEveryone should feel confident they\u2019ll receive a superb level of care,\u201d he said. \u201cThe attention, the kindness and the professionalism of the staff \u2013 nurses, doctors, the surgeon who sewed me up \u2013 it was an overwhelmingly positive experience.\u201d<\/p>\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

New Orleans native Dr. Richard Gitter has been coming to Steamboat Springs for more than 30 years. \u201cI\u2019m a country boy at heart,\u201d said Gitter. \u201cMy kids and I have always loved the western feel and d\u00e9gag\u00e9 of Steamboat.\u201d Gitter and his children, Ben (23), Jake (21) and Allie (17) \u2013 \u201cour beauty\u201d \u2013 take […]<\/p>\n","protected":false},"author":2146,"featured_media":28576,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"categories":[5],"tags":[235,269,2518],"class_list":["post-28571","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-innovative-care","tag-emergency-care","tag-emergency-department","tag-uchealth-yampa-valley-medical-center"],"acf":[],"yoast_head":"\nWhen a yeti sends you to the emergency department - 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