The Medication Access and Renewal Center (MARC) works closely with your doctors, your insurance company, and your pharmacy to help get you affordable access to your medications, if available. We are a team made up of clinical pharmacists, nurses, and medication access specialists.

Medication Access and Renewal Center Services

Contacting MARC

Operating hours:
Monday – Friday 8 a.m. to 6 p.m.

Phone (toll-free): 1-844-366-MARC (6272)

  • Dial 1 for refill renewals
  • Dial 2 for prior authorizations

Contact us 24/7 for access to a UCHealth pharmacist.

Prior Authorization Requests (PAR)

For certain high-dollar specialty medications, insurance companies require prior approval before they pay for a prescription.

A prior authorization request is the process to gain approval from your insurance company. We also find any available co-pay assistance, grants from foundations or free drug programs to help you afford your high-dollar medications.

Our PAR team also utilizes evidence-based clinical information to make sure your medications continue to be effective for your treatment through our Patient Management Program.

To enroll in our Patient Management Program, you must meet the following requirements:

  1. You must be prescribed a specialty medication requiring a prior authorization from a participating UCHealth clinic:
    • BMT
    • Cancer Center
    • Endocrinology
    • Hepatology
    • Internal Medicine Anschutz
    • Internal Medicine Lowry
    • Neurology
    • Primary Care Clinics: AF Williams, UFM Westminster & UFM Boulder
    • Rheumatology
  2. You must fill your prescription at a UCHealth Pharmacy

Centralized Refill Center (CRC)

We streamline refill process to make sure you receive your medication supply in a timely manner. The CRC team helps you renew your prescriptions written from UCHealth clinics participating in the MARC clinic:

  • AF Williams
  • Endocrinology
  • Internal Medicine Anschutz
  • Internal Medicine Lowry
  • Rheumatology

Facility Administered Medications (FAM)

The MARC FAM team works with your UCHealth care team and your insurance company to process insurance prior authorization requests for high-dollar outpatient facility-administered medications. For example, this could include IV infusions, IV chemotherapy, Botox injections, and joint injections.

Employee Health Plan (EHP)

EHP pharmacy staff work to provide an enhanced level of service to patients who utilize CU’s Employee Health Plan. Because we serve our peers and their families and we have direct access to UCHealth doctors and nurses, we offer the concern and detail that you’d expect from the people you work with each day. EHP pharmacy staff works to “find a way to say yes” when it comes to the medications and services you need.

Additional Resources

>> Colorado Department of Public Health & Environment: Information About Disease States

>> Centers for Medicare & Medicaid Services (CMS) – Glossary