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Center for Performance Excellence

With a strong commitment to sharing best practices learned along the Baldrige journey, University of Colorado Health in Northern Colorado (formerly Poudre Valley Health System, the 2008 Baldrige Award recipient) has established the Center for Performance Excellence.

The University of Colorado Health Center for Performance Excellence in Northern Colorado provides consulting, coaching and presentation services to organizations in pursuit of performance excellence.

From the unique perspective of a Baldrige National Quality Award recipient, University of Colorado Health consultants in Northern Colorado bring all the lessons learned over the past decade, with all the resources that earned their organization the nation's top quality award based on world-class results including:

  • National Top 10 percent for Clinical Outcomes (Thomson Reuters)
  • National Top 10 percent for Patient Satisfaction (HCAHPS)
  • National Top 10 percent for Staff Engagement (MSA)
  • National Top 10 percent for Physician Engagement (Gallup)
  • National Top 10 percent for Financial Results (Ingenix)

The Center for Performance Excellence consulting services include:

Customized Training
Let us tailor and deliver hands-on curriculum appropriate for where you are in your performance excellence journey.

Executive-Level Facilitation
Let us guide your leadership team through strategic discussions focused on the Baldrige Criteria for Performance Excellence.

Organizational Assessment and Gap Analysis
Let us help you use the Criteria to identify opportunities for improvement you can start working on tomorrow.

Application Writing, Editing and Coaching
With the combined expertise of multiple Senior Baldrige Examiners, a state quality program judge, and a nationally recognized application writer, we can help you produce a state or national application to yield meaningful feedback for your organization.

Site Visit Preparation and Support
Leverage our experience gained through numerous site visits both as a Baldrige Applicant and as Senior Baldrige Examiners to maximize your site visit.

Best Practices
Gain access to nationally and internationally recognized healthcare executives and their world-class approaches

  • Speakers bureau: Let us provide your keynote speaker
  • Conferences and webinars: Let us coordinate a best-practice sharing event at your site or ours

Baldrige National Quality Award webinars

The Center for Performance Excellence offers a series of webinars scheduled for your organization's convenience. Each webinar lasts 60 minutes with time for questions and answers.
 
Making Baldrige How You Do Business A critical turning point in the PVHS performance excellence journey came when the organization created infrastructure to make performance excellence “how we do business.” Learn how PVHS continues to use this infrastructure, centered around performance excellence teams, to drive continuous improvement.
 
Saving Lives with Baldrige Learn about the visionary leadership that guided University of Colorado Health's,(formerly Poudre Valley Health System) performance excellence journey how a small, struggling community hospital transformed itself into a multi-hospital health system with clinical outcomes, customer and workforce satisfaction, and financial performance in the national top 10 percent.
 
Writing a Baldrige Application
Taught by the author of University of Colorado Health's last four Baldrige applications, this webinar is designed to help applicants at varying stages in their Baldrige Journey write an application to yield more meaningful feedback.
 
For more information, please call us at 970-237-7135
© 2015 UCHealth University of Colorado Health