As part of our ongoing commitment to provide the best possible service to our patients, we want you to understand the billing process that occurs after your visit to the University of Colorado Hospital or one of our clinics.
If you have given us insurance information at the time of registration, we will send a claim to your insurance company.
Once your insurance company pays its portion of the bill, you may receive an Explanation of Benefits (EOB).
You will then receive a billing statement from the University of Colorado Hospital (hover cursor over image and then click the "expand" icon).
Apart from your hospital bill, you may receive separate invoices for professional services that were provided as part of your treatment. Services could include:
You also may receive statements for consultation charges if your primary care doctor or attending physician spoke with a specialist such as a radiologist or pathologist about your treatment or test results.
Secure online bill pay is now available.
>> Pay your bill online.
The online bill pay site gives answers to your most common billing questions. It also explains in detail your hospital bill and your physician's bill. Look under "Information Resources" on the right side of the home page.
Our customer service representatives are available Monday through Friday, 8 a.m. to 5 p.m. MST.
Call toll-free 866-429-6045 for UCHealth in metro Denver (University of Colorado Hospital and its affiliated clinics)
Please write your account number and mail it with the bottom portion of your statement. We also accept personal checks or money orders.
If you do not have health insurance or financial assistance, please call the phone number located on your statement. A customer service representative will help determine eligibility for financial aid programs that are currently available.
Please call the toll free number within the box located directly under the summary of charges. Your account number is located just to the right of the toll free phone number.
When speaking with our customer service representative: