2017 Engagement Summit: Future in focus
During our inaugural Integrated Network Engagement Summit, attendees gained valuable insight into Coordinated Care’s operations, as well as a clear and vibrant future vision from Jean Haynes, chief population health officer, and Austin Bailey, MD, medical director of population health, who shared the network’s five-point strategy for the year:
- Develop the capabilities necessary to manage the health of a population and the infrastructure needed to take on risk.
- Demonstrate value to payers, providers, employers and consumers via quantifiable results in a transparent manner.
- Ensure that UCHealth and its affiliates and partners go to market as one to payers, offering a high-performing network.
- Create a clinically integrated network comprised of owned and partnered assets across the care continuum.
- Select strategic payer partners to collaborate on new risk-based offerings.
By focusing on this strategy, Coordinated Care will be positioned to assume the accountability and risk for clinical quality, clinical outcomes, patient experience and costs.
Attendees also received highly valued insights from local and national experts, as well as members of the Population Health Services Organization (PHSO), in the areas of Clinical Transformation, Clinical Pharmacy and Care Management.
- Clinical Transformation: Strategic planning improves outcomes
Four presenters provided practical examples of how cooperative, collaborative and active engagement drive desired results—clinically and financially—for patients, payers, employers and providers.
- Mark Earnest, MD, PhD, FACP, and professor of medicine and head of the Division of General Internal Medicine for the University of Colorado Anschutz Medical Campus School of Medicine, shared his latest accomplishment, an Innovative Approach to Hypertension. The 18-month Hypertension Impact Project achieved 70 percent hypertension control across two general internal medicine practices. The strategies to capture this sort of success can be shared across the network for vast improvement.
- Paul Staley, MA, CACIII, who has clinical experience as a behavioral health professional and serves the PHSO as the director of network engagement, presented a means to effectively integrate behavioral health into primary care. Staley stressed that attention to the behavioral health needs of our population is the “right thing to do” and shared models of care that practices could implement for the benefit of patients.
- Aimee English, MD, assistant professor at the University of Colorado Family Medicine Residency, shared her experience at AF Williams (Denver, Colo.) in the design and implementation of effective patient/family advisory committee(s).
- Mina Harkins, assistant vice president of recognition programs policy and resources at NCQA, shared the benefits of engaging patients as it pertains to the Quadruple Aim. Both presentations brought relevant strategies practices could implement in their own practices.
- Clinical Pharmacy: Importance of enhanced communication
- Joseph Vande Griend, PharmD, FCCP, BCPS, BCGP, director of population health pharmacy at UCHealth and clinical associate professor at the University of Colorado Skaggs School of Pharmacy, stressed clinical pharmacists are an asset to the care team with proven effective medication management leading to better quality clinical outcomes and, thus, reduced health care costs. Dr. Vande Griend shared with the group his strategy to responsibly expand pharmacy services across the clinically integrated network.
- Care Management: Create efficiencies across the health care spectrum
- Melody Wright, RN, CCM, CGCM, ICM-CT, director of regional strategic partnerships/post-acute care, and co-presenter Amanda Nenaber, DNP, APRN, CCNS, ACNS-BC, interim director of collaborative care coordination, bring a wealth of knowledge from the care management industry. Wright and Dr. Nenaber presented the key strategies pertaining to care coordination across the health care continuum. The mitigation of disjointed care will improve effectiveness of clinical guidelines, safety and efficiency across the health care landscape. The network strives to spread care management services across the state.
Coordinated Care is well on its way to successful integration across the state of Colorado. Significant strides have been made in expanding our provider network footprint since 2015. Fully implementing our strategy is a tall order, but optimal patient care will be achieved through collaboration and an unending desire for improvement.
The 2017 Integrated Network Engagement Summit was the first of many ways we will share goals and best practices that benefit all of us. We look forward to sharing more opportunities for engagement in the near future, and we look forward to working closely with you to improve outcomes for patients throughout the region.
To download the presentation materials from this event, click on these links:
Integration of Medical and Behavioral Health: Putting Things in Perspective
Care Management: Ambulatory, Acute and Post-Acute
Division of General Internal Medicine Hypertension Impact Project
Integrated Network Engagement Summit Future Strategies of the Integrated Network
A National View of How Patient Engagement and Business Intersect
Opportunities to Achieve the Quadruple Aim: Clinical Pharmacists Across the Clinically Integrated Network
Patient Centered Care: Both in Individual Conversations With Patients and Practice Transformation Efforts
Coordinated Care: How Far We Have Come and Where We Are Going