UCHealth provides free aids and services to people with disabilities to communicate with us and provides free language services to people whose primary language is not English.
Point to your language to get assistance (PDF file)

Refer to the information below to learn more.

 

Notice of Non-Discrimination

UCHealth and its contractors do not exclude, deny benefits to, or otherwise discriminate against any person on the basis of race, color, national origin, language, culture, ethnicity, age, religion, sex, mental or physical disability, sexual orientation, gender expression, gender identity, veteran status, socioeconomic status, or any other characteristic prohibited by federal, state, or local law in admission to, participation in, or receipt of the services and benefits under any of its programs and activities.

University of Colorado Hospital, Poudre Valley Hospital, Medical Center of the Rockies, and Memorial Hospital provide:

  • Free aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in alternative formats (large print, audio, accessible electronic formats, and other formats)
  • Free language services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages

If you need any of these services, please let the information desk, your nurse, or your provider know.

If you believe that UCHealth has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, please contact the Patient Representative Office for your region:

Metro Denver: (720) 848-1018
Northern Colorado: (970) 495-7346
Colorado Springs: (719) 365-8581

You can also file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)